rachaelwindemuller

We are currently on maternity leave :)

Michigan, United States · 1352 Sales

rachaelwindemuller

We are currently on maternity leave :)

Michigan, United States 1352 Sales On Etsy since 2012

0 out of 5 stars
(211)

rachaelwindemuller is taking a short break

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Note from shop owner We are officially on maternity leave. We'll be reopening in a few months. Please feel free to contact me if you have any questions or follow-ups to an order you've placed. Thanks so much for all the support!
Rachael

Note from shop owner

Last updated on Feb 12, 2014

We are officially on maternity leave. We'll be reopening in a few months. Please feel free to contact me if you have any questions or follow-ups to an order you've placed. Thanks so much for all the support!
Rachael

Rachael Veldman Windemuller

Contact shop owner

Rachael Veldman Windemuller

Reviews

No reviews in the last year
Jenni

Jenni on Feb 25, 2014

5 out of 5 stars

Rachael did an awesome job! She made a custom colored item for my husband and he loves it. I would definitely recommend the seller and her signs.

Megan

Megan on Feb 23, 2014

5 out of 5 stars

so cute! thank you so much!

View all 211 reviews

About

Windy Words Designs

I've always been a crafter. When I was a child, my house was littered with handmade potholders and dolls made from beads. As a teenager, I discovered scrapbooking, and have continued to enjoy chronicling my family's history and milestones.

I also started dabbling with wood and lettering. I've always loved typography and subway art. After creating several pieces for my home, my husband suggested I start selling them.

My husband is my wonderful support and partner. He gets all of our wood reclaimed and does all of the woodworking in our garage. I work out of our living room/dining room, painting and adhering vinyl.

And I get to stay home and enjoy my children. My oldest is 13 and has a form of autism. I get a TON of inspiration from her. She is such a strong and creative person. We joke that other people have to work to think outside the box, and she was born with a brain already outside the box. As Temple Grandin says, "different, not less" and we really believe that. My youngest is 2 and is laid back like his daddy and strong-willed like his mommy. And they are SO loved. We are expecting our third this coming March - another little boy!

Thank you for shopping at Windy Words and for allowing me to opportunity for you to get to know me more!

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Shop members
  • Rachael Windemuller

    Owner, Designer

Shop policies

Last updated on October 22, 2013
Hi and welcome to my shop!! I am a stay at home mom to two children - one with special needs. I'm a Pinterest nut and after months of crafting Pinterest ideas, my husband announced I either needed to start selling them or stop making them. And that small venture turned into a full time business! I am always willing to take suggestions for new things also, there are so many ideas and possibilities!!

Accepted payment methods

  • Accepts Etsy gift cards
Payment
Payments are made through paypal, please make your payment within 24 hours of placing your order. Please note: Items paid through Paypal with their check option will not be started until the check clears.
Shipping
Please allow 2-3 weeks for your item to be hand-crafted and custom painted, before shipping. I ship by USPS. I ship Standard Post. Standard Post states 2-9 days shipping. If you need a sign by a particular date, please let me know and I will make every effort to have your item there in time. I offer expedited (2-3 day Priority) shipping for an extra $6. Please note: This is just an upgrade in the shipping, not in the production time.

I am able to ship internationally, but be aware that shipping costs for my items can be very steep. Please contact me for a quote. Also be aware that any duty taxes and fees and are the responsibility of the buyer. Orders from outside the USA may, naturally, take longer to ship. Please note that I cannot be responsible for delays due to customs procedures, import charges or other international shipping issues. Most international buyers receive their signs within 2 weeks, but occasionally shipping delays can occur.
Refunds and Exchanges
Because of the special and custom nature of these items, I only offer a refund if there is a major flaw. I do rarely make mistakes, but it does happen. I ask that first I have a chance to make it right. Return shipping will be charged to the buyer. Any returns must be received within 7 days in the original shipping condition and packaging.

If you request to cancel your transaction, please do so within 24 hours. There will be a 15% fee for my time and expenses. Returns (and the amount of the return) after the 24 hours will be dependent on where I am in the production process and the product.

Items do rarely get lost in the mail. I assume responsibility for getting your paid product to you. Once the post office has declared the item delivered, I no longer assume any responsibility for it. Please make sure you fill in the correct delivery information.

It's never happened to me, but it is possible for items to get damaged in the mail. I ask that you return the item (your initial shipping will be refunded) via USPS, and allow me to replace your item free of charge. In the event of a return without a replacement, the buyer is responsible for the return shipping, and the purchase price and initial shipping will be refunded.
Additional policies and FAQs
I would love to produce a one of a kind, custom sign just for you. If there is something that you are thinking of, or you like an item in my shop but want the colors changed, please convo me. There is no fee for a basic color change. If changes are requested in lettering, words etc. there may be additional fees. Please contact me for more information.

I reserve all rights to custom signs I create from my ideas or the ideas of buyers and may potentially offer these signs to the public.