rachelwalter

I want nothing more then to make sure that my customers are happy with their purchases. Refunds or exchanges will be made only if you contact me within 3 days of receiving shipment. The unworn and unused item must be shipped back within 7 days of delivery. Once the item is shipped back, the refund or exchange will be credited. Buyer will assume all of the shipping costs of the item being returned. However, some items are personalized...If you purchase an item that has been personalized, the item will only be subject to a refund if it is damaged when it arrives to you or if there was a mistake on my part.

I ship all items USPS first class mail, unless you contact me with a different request prior to your purchasing (other methods may increase shipping rate). All orders come with a tracking/delivery confirmation number. You will receive your tracking information once your item has shipped. International shipments can take anywhere from 2 weeks to 3 months to arrive...please plan accordingly.

Although I have heard feedback from customers about damaged packages, I still firmly believe that USPS does an excellent job on getting packages shipped quickly! I, Rachel Walter, will not be held responsible for any shipped items lost OR damaged in the mail. If you wish to purchase insurance for your package, please contact me before purchasing!

If you are ordering from a country other then the US please order AT LEAST TWO months in advance. USPS has quoted (several times) that customs only takes "a few days" and that global shipping only takes 10 business days. To avoid headaches (for both parties) international purchases need to be made at least a 2 months before you need your item...The sooner your purchase the better! :)

*******International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.

Note: It's illegal to falsify customs declarations or mark an item as a "gift" in order to avoid customs fees. DO NOT ASK ME TO MARK YOUR ORDER AS A "GIFT". I will cancel your order immediately if you do so. *******

*****all sales are final******
PLEASE double check your information (address, personalization, etc). I will not be able to change anything to your order once it has been submitted! Absolutely no order(s) can be cancelled once ordered! I will only accept returns on items damaged or defective on my part. All orders must be returned within 7 days of delivery for a refund. Shipping will not be refunded (to or from seller).

*****IF YOU ORDERED A TANK TOP OR T-SHIRT*****
I will be more than happy to exchange you shirt if your order does not fit. You shirt(s) must be shipped back within 7 business days and I will only accept UNWORN items. YOU WILL BE RESPONSIBLE for shipping to and from my shop.

♥ I will make every effort to see that your purchase is shipped to you in a timely manner. I am currently working turnaround times of (unless otherwise stated):

ALL ORDERS SHIP 2 WEEKS!