By purchasing our handcrafted glass beads from this online retail storefront, you are accepting the terms described and agreeing to abide by our policies. If you have NOT read our policies, have purchased from us, and send us a question via email or Etsy Convo (we prefer emails to beadsbot [!at] gmail.com), you may not get a response if your question has been answered here in our Policy section. We are simply super busy making beads =)
We hope that you enjoy your shopping experience with us and that our beads will help to inspire your creative muse.
All the best ♥ Daniel & Jenelle
Accepted payment methods
Returns and exchanges
IMPORTANT: If you leave feedback for a transaction, the sale is considered COMPLETED by ETSY. At this point Return for a refund or exchange is NOT an Option. Please contact us before leaving feedback if you are unhappy with your purchase.
IMPORTANT: If you leave feedback for a transaction, the sale is considered COMPLETED by ETSY. At this point Return for a refund or exchange is NOT an Option. Please contact us before leaving feedback if you are unhappy with your purchase. Beadsbot [!at] gmail.com
Once you have placed your order we write down your order details and tape it to our beading stations in our home studio in the order that it came in. Once we get to your order we create your beads and place them in our kiln to anneal. This insures that the beads last a long time & have less chances of cracking over the years. Often bulk produced sweat-shop beads are made with leaded glass, and are not properly annealed, leading to poor durability, cracks, and sharp edges. Shopping handmade, knowing your artist, and supporting local are very important factors in this day and age, especially if you are creating keepsake, quality, and upscale jewelry designs.
We take pride in the quality of our work and are happy to share our designs with you, knowing that they will stand the test of time :)
Once your beads are annealed, cleaned, and stung prettily on a bead card with extras, they are wrapped in bubble wrap and shipped securely in a bubble mailer.
This entire process can take from 3 days to 6 weeks, so please check our current shop announcement BEFORE ordering so that you will have an idea of when you beads will be shipping. The Current shipping times will always be listed in our Shop Announcement. If you need a RUSH, email us so that we can take care of your beads ASAP.
| ETSY | http://www.etsy.com/shop/lampworkbeads
| WEB | http://TheLampworkBeads.com
Upgraded shipping is available, as well as insurance, delivery confirmation, priority mail etc. -email us directly to arrange. BeadsBot [!at] Gmail.com
Additional policies and FAQs
We do not offer wholesale, but do offer discount coupons for use in our other custom bead shop on ArtFire. Coupon Codes can be found on our blog at : http://beadsbot.blogspot.com/
Our photos are stock photos. Beads may, and often will, vary slightly. This keeps the beads unique, and each time we make the design we do get a little better:) Glass is a mystical medium which we photograph in a professional photo studio with professional lighting. The beads will look just as pictured in the same circumstances, otherwise lighting and vision varies so expect some variances in the beads, especially when it comes to the colors seen on your monitor screen as all computer monitors vary . That is why we take care to also describe the beads in the listing description. Please read the bead description before ordering.
If you are looking for design ideas, or wondering what beads would match please take a look at our designer's galleries
Web | http://beadsbot.com
Facebook | http://www.facebook.com/beadsbot
Thank you for reading our policies! We both appreciate your interest and look forward to working with you :) If you already use our beads in your work and would like to be added to our resource link list (in our Etsy shop announcements) please email Jenelle at beadsbot [!at] gmail.com