radtastical

Radtastical!

Carrollton, Texas 2642 Sales On Etsy since 2009

5 out of 5 stars (785)

radtastical

Radtastical!

Carrollton, Texas | 2642 Sales

All Items

Chelsea Suarez

Contact shop owner

Chelsea Suarez

Announcement    Welcome to Radtastical!

If you see anything in my shop that you would like to be a different color, or in any other way made different than how it appears in the listing, feel free to send me a convo!

Please read my shop policies for information on shipping, returns, and refunds, as well as anything else you may want to know!

Announcement

Last updated on May 1, 2019

Welcome to Radtastical!

If you see anything in my shop that you would like to be a different color, or in any other way made different than how it appears in the listing, feel free to send me a convo!

Please read my shop policies for information on shipping, returns, and refunds, as well as anything else you may want to know!

Reviews

Average item review
5 out of 5 stars
(785)
See reviews that mention:
quality 110 shipping 121 customer service 46

Shop policies

Last updated on May 1, 2019
All my plushies are hand and machine sewn, made from patterns I created myself! All my creations are made with love and come from a smoke free, but dog friendly environment.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I will issue a refund if requested up to two days after you place your order. If it is any longer than that, there is a high likelihood that I have already started working on your item if it is made to order, and will not be able to issue a refund.

If your buttons or charms arrive damaged, please send me a photo and I will send you a replacement, or issue a refund if you would prefer. If plushies arrive damaged, please send them back to me and I will fix and return it to you! I will cover the shipping both ways. I can also issue a refund after the item is shipped back to me, if you'd prefer.

I will not issue refunds for items that have already arrived and are not in any way damaged.
Payment
I accept payment through paypal, and direct checkout.

If I don't receive payment five days after the sale, I'll have to cancel it.
Shipping
Once an item is paid for, I will try to ship it out as soon as possible, usually in 1-3 days for ready to ship items, and between three days and two weeks for made to order items.

All items are still shipped USPS First Class. All orders are marked as shipped once I print out the shipping label, and etsy will send you an email confirming this, which should include a tracking number. If the email does not contain a tracking number, you can find it in the "Purchases & Reviews" section of your etsy account. If for some reason you are unable to locate the tracking information, let me know and I will send it to you.

Orders placed within the US usually arrive within a week of the shipping date. International orders can take up to three to four weeks to arrive, depending on customs in your country and how far away it is from the US, so please be patient! Shipping times during the winter holiday season may be longer!

If your order does not arrive within a week after the above stated shipping times, please send me a convo before opening a case against my shop.

I do combine shipping prices if you order more than one thing. The shipping price for the smaller item will be free.
Additional policies and FAQs
A lot of the items in my shop are made to order, and though it is stated in the listings, please allow up to two weeks for your item to be made before it can be shipped!

I try my best to keep my dog away from the fabrics I work with, and make sure all items are as clean as possible before shipping them out. However, if you have an extreme dog allergy, you may want to shop elsewhere!

RUSH ORDERS:


---Rush Orders---
Rush orders are available for made to order items at the following rates:

- 24hr expedite, I will make your item to be ready to ship out within 24 hours - double the standard item price. (ex. a narwhal would be $44 instead of $22 before shipping)

-3 day expedite, I will have your item ready to ship in 3 days - +50% the standard item price. (ex. a narwhal would be $33 instead of $22 before shipping)

-One week expedite, your item will be ready within one week, instead of the standard 2-3 - +25% the standard item price. (ex. a narwhal would be $27.50 instead of $22 before shipping)