RaeLeeMaeShop

RaeLeeMae Custom gifts & decorations! RaeLeeMae exclusive Baby footprint jewelry necklaces, keychains & much more!

Quartz Hill, California

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

RaeLeeMaeShop is taking a short break

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Note from shop owner Due to a loss in the family we are experiencing significant shipping delays. If you have already placed an order your order is being processed and will ship soon. If you would like to place and an order please message us. We are putting our shop on hold so that we can catch up on orders before accepting any new ones. Thank you.

Note from shop owner

Last updated on Dec 14, 2020

Due to a loss in the family we are experiencing significant shipping delays. If you have already placed an order your order is being processed and will ship soon. If you would like to place and an order please message us. We are putting our shop on hold so that we can catch up on orders before accepting any new ones. Thank you.

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Contact shop owner

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Reviews

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See reviews that mention:
Quality 26 Shipping 30 Customer service 30

About RaeLeeMaeShop

Sales 866
On Etsy since 2014

Shop members

  • Kara

    Mom, Designer, Everything(er)

  • Brendan

    Boss, Helper, Holds Our Hearts, Photographer

  • Gavin

    Boss, Helper, Holds Our Hearts Goof Ball

  • Dad

    Dad, Designer, Boss

  • Gamma and papa

    Helpers, Wood Work, Kid Spoilers, Best Grand, Parents Ever

Shop policies

Last updated on July 25, 2020
Thank you for stopping by RaeLeeMae! We turn normal everyday gifts into a unique gift that is sure to Wow! We are only limited by our imagination. We create one of a kind items.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Masks cannot be returned or exchanged. I apologize for any inconvenience this may cause.


All of our items are handmade custom items. Due to this unfortunately we cannot offer any refunds.

The quality of our product is very important to us. We work very hard to create the highest quality products for you. Everyday we are creating new and unique items. If somehow you receive a defective product we will work with you to fix the situation.

More information

Last updated on May 24, 2020
Frequently asked questions
My order says it shipped but I have not received it and it says pretransit. Where is my order?

We are aware of this and we are working with the postal service to locate those shipments. They informed us at first that there is a significant delay in processing due to the overwhelming number of shipments and lack of staff. But some packages have been sitting for over two weeks. So we think they have been misplaced or lost. Once we find out where or what is going on we will take appropriate measures in ensuring you receive them or issuing a refund. Please understand that this is completely out of our control and once we drop off the packages there is nothing we can do. This is not on our end. And I am very sorry about this.

It’s been almost a month why has my order not shipped?

I sold almost 2000 masks in the first week that they were listed. I have been sewing day and night from approximately 7-8 am until 2-3 am every single day trying to get them made and shipped to you and to make sure they are still the highest quality possible. I was disgusted with how much people were charging and I wanted to help. I was not prepared to sell that many at one time. I think because of my quality and the very low cost people saw that and purchased I make no money on these so all of my time is volunteering and I am making them by myself. If you would like a refund please message me an I will issue a refund immediately. I am almost done with the first week of sales and masks will ship a lot more smoothly.

Why are you not responding to my message?

I am reviving an overwhelming number of messages a day. I am the only one sewing the masks and I am sewing all day and night. I try to respond to a couple messages a night before I crawl into bed and pass out for a couple hours. But my main priority is getting your masks to you so you are protected. I am not ignoring your messages I just am prioritizing what needs to be done. Please understand I am one person and I am working as fast as humanly possible.