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Last updated on June 13, 2012
Welcome to The tutu Princess on the go..
Accepted payment methods
- Accepts Etsy gift cards
Once payment is made there is no cancelation policy since I may have started creating your tutu. If there is a chance that I do not have the materials to create your tutu I will contact you and give you a full refund.
My standard shipping is Priority through the post office which is usually 3-4 days. Keep in mind the post office is usually good at delivering shipment in a timely manner. But for any reason they are not I cannot be responsible for your shipment beling delayed. If you would like to add delivery confirmation it will be an additional .75 to your shipping charge. Please message me if you'd like to add this option. Once it leaves my hands at the post office. I can't be responsible for the post offices mistakes.
Refunds and Exchanges
In order to keep cost low and many itmes are custom. I do not offer any refunds. The only exception is if I am unable to honor the turn around time we discussed. As I am a mom and wife and some things I am unable to predict. Example: daughter gets sick. In that case I will notify you ahead of time if your dress will take longer to receive. If there is something wrong with your product and you are not happy. Please send me an email so I can try to make it right.
Additional policies and FAQs
Some of my tutus have jewelery embellishments on it. Which could be a choking hazard. Please keep an eye on your little one to insure they do not put it in their mouth. I am not responsible for any accidents.