rainbowbyaj
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A buyer bought a gift from this shop and gave it a 5-star review!
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Dominique on Sep 16, 2020
3 out of 5 starsI placed my order about a month before ever receiving it. Within that month was given about 4 different delivery dates. It was shipped later than expected, delivered to the wrong address and delayed arriving. I kept having to reach out to Customer Service instead of it being the other way around. It was a birthday gift for my daughter and did not make it until after her birthday, I played $80 for a Biker Short Outfit and a Personalized Sweater, I probably wouldn’t have gotten both if I known they’d be the same exact colors but they are cute! I was told for the delay and very big inconvenience I’d receive a refund which I still haven’t.. but at least the items came a month later! I guess.. definitely wouldn’t order again! At least the items are cute 🙃
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AJ responded on Sep 16, 2020
Hi Dominique! Thank you for your feedback! Our timeline is set to 2 weeks out for shipping. However, yes shipping was frustrating, unfortunately the usps can be unreliable and out of our hands. We apologize for this deeply. Yes, We did process your full refund. We believe birthday gifts/outfits are super important and not getting them on time is terrible. We hope you get to enjoy them at another special time! As a small business we are happy to make you happy by easily communicating and processing a refund for usps shipping delays. Thank you for thinking our items were cute! That means the world, I hope those were 5 stars for you! We understand if you wouldn't order again, we will take this in and do better in the future! With love, glitter, & sparkles, Rainbow by AJ
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Reviewed by Inactive on Mar 16, 2021
5 out of 5 starsLove these hoodies so cute came out exactly like the photos. Thank you
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Alicia on Feb 27, 2021
5 out of 5 starsThis was a cute sweater. It was a present for my 9 year old daughter. It reminds me of the Ivory Ella style. The bracelet was cute too.
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Reviewed by Inactive on Jan 24, 2021
5 out of 5 starsMy girls loved their hoodie sweaters will be ordering again!!!!! Thank you
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Cristal on Oct 25, 2020
5 out of 5 starsOk this is the greatest hoodie! My 4 year old loves it! And the bracelet... what sweet surprise! he’s more obsessed with that than the hoodie! Thank you so much! It’s warm and cozy! Now my 9 year old wants one!
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Jill on Oct 22, 2020
5 out of 5 starsLove the sweatshirt! Seller was great with giving sizing
feedback and quick shipping. I'll be back for sure :) -
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jellybellyellie1221 on Oct 14, 2020
5 out of 5 starsSo cute!! Bought as a birthday present for our niece and she loves it. The extra little gift in the box was such a nice touch too!
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Fayga on Oct 2, 2020
5 out of 5 starsSo happy with the customer service and adorable bracelet that came with the order!
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