RaineStyleHome

Some modern chic, some quirky, some classy.

Singapore

RaineStyleHome is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

RaineStyleHome is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on March 24, 2016
Welcome to my shop : )

These exclusive products by me are inspired by things around me in daily life, the nature, people, culture and more...Playing with colors, texture, volume, shapes and etc, I strive to create very special home decors & products for your own unique and chic corner. They are perfect as gift too!
I believe in delivering the best products & service to all my customers.

Most of my items are in Limited Quantity due to limited colors/materials, 1-5 pieces only. So grab them once you love them : )

**For Christmas, the last date of ordering my Made-To-Order pieces is on 1st Dec, in order for the item to reach you before 25th Dec. If you place order after 2nd Dec, you may need to top up more for Express Airmail (as there are often postal delays/custom delays at Christmas/New Year seaon).

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
There will be No Exchange for any purchase once you have made your payment.


I will Not be responsible for any lost parcel (as I provide Tracking numbers)

Pls note that once the parcel left Singapore, I will not be able to track details for you.
However, you can track it with your country if postal delay happens.

Partial refund is only possible if the item is proved 'Lost' or 'Damaged'.

If the item is confirmed to be 'Lost' by postal service, I am willing to refund the Postage Fee to you, Not the full amount of the item (as I certainly don't want any item to be lost)

I don't do refunds if you change your mind after purchasing.

**I am not responsible for any tax that your country might charge you. If you want me to send it as 'Gift' without the invoice, pls contact me : )
Payment
All payment by Paypal.

Local Singapore buyers, I can accept bank/ATM transfer.

Kindly make payment within 2 days once you confirm your order, or the purchase will be cancelled.

For all Made-To-Order items, kindly make your payment first then I can proceed into preparation and sewing.
Shipping
All items will be packed safely and shipped by Registered Airmail or Speed Post Parcel with a tracking number given to you, to avoid lost mails. (The postman will be at your stated address to deliver and you will have to sign for it, that's why it is slightly more expensive than normal airmail)

Normally It takes 9-16 working days (excluding weekends) to reach you, depending on distance/custom/weather. There might be delay sometimes with postal service in your country and it might take up to 25 days after item left Singapore (I cannot control the postal service in your country, please understand).

*Unless stated Ready-To-Ship in the item description, pls allow extra 4-9 days on top of shipping duration for my hand-sewing for any item, in conjunction with other orders at the same time.

**Kindly advise me for any urgent deadline before you purchase, to ensure that the item can reach you on time.

**currently global postal service takes more than 3 weeks to deliver some packages, due to the global security issue at customs.
I am sorry if it happens to you, but please wait for it patiently.


**Pls indicate you mailing address clearly.

**I am not responsible for any tax that your country might charge you. If you want me to send it as 'Gift' without the invoice, pls contact me : ).

**Due to the bulk delivery of parcels at custom and postal delays at Christmas/New Year season, please place your order at least 4-5 weeks before, in order for the parcel to reach you on time.

**For Christmas, the last date of ordering my Made-To-Order pieces is on 1st Dec, in order for the item to reach you before 25th Dec. If you place order after 2nd Dec, you may need to top up more for Express Airmail (as there are often postal delays/custom delays at Christmas/New Year season).
Additional policies and FAQs
*Every piece of these products are hand-sewn/hand-stitched with time and love, so each piece is different in its own way.

Pls understand that they might not be as 100% perfect as done by the machines.

Custom Request.
If you have any Custom Orders or request on a particular product, pls Convo me & I will respond to you ASAP.

Wholesale Request.
Wholesale is welcome. Pls contact me for information : )

Reservations.
All reservations on my store will be up to 2 days only.
Items will be released for sale if payment is not received within 2 days.

Copy Rights.
Kindly note that all designs/photographs at my store are proprietary. As such, they cannot be used or copied unless permission is granted by me. On behalf of all sellers here, I sincerely appreciate your respect.