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About RainwaterSoaps

Sales 79
On Etsy since 2012

Handmade in Seattle

My name is Nancy and I have been making wonderfully scented soaps since 2008. All my items are carefully designed and created, with attention to detail. Your satisfaction is my goal!

Shop members

  • Nancy

    Owner, Designer, Maker, Curator

Shop policies

Last updated on December 31, 2013
Welcome and thank you for visiting!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to the nature of health and beauty products such as soap and cosmetics its impossible to accept returns. We will however, replace items that have arrived damaged or DOA, Please contact us ASAP if you have any issues with your order.

As always, please contact us if you have any questions.

If you would like to try a product before ordering the full size, please contact us to purchase a sample.

If you have a specific question about our policies or product, please feel free to send us a conversation and we will respond as soon as we see it.
We accept Credit cards directly through Etsy, or PayPal at this time. Payment is expected immediately when item is purchased. The order will be canceled and item(s) returned to stock in 2 days (48 hours), if no payment or response has been received.

If you select PayPal as your payment option, please be aware that after you purchase an item through Etsy, you still need to click the "Pay with PayPal" button in order to complete the process.

Payments by PayPal E-checks are welcome, but items will not be shipped until notification from PayPal is received that E-check has cleared, usually 5-7 business days.

Please note that customers can only use coupon codes on non-sale items.

If you have any questions don't hesitate to ask.
We send all items via USPS, and all orders come with free tracking.

All items are shipped within three business days of receipt of payment excluding holidays.

Rainwater Soap Company is not responsible for any goods lost, stolen or damaged in the mail. We provide tracking info for all orders. Insurance is provided for up to $50 by USPS, and higher amounts can be purchased if necessary. Please contact us if you have any questions.

Your item will be mailed to the shipping address shown on your Etsy order that you have provided!

When your item is shipped, you will receive a notification through Etsy that will include your tracking number.

FOR MULTIPLE ITEM ORDERS: Since Etsy does not calculate shipping based off of weight, we have listed the first item as the base shipping cost, and it charges an additional amount for the additional item(s). This may not always be the accurate price. Sometimes it is more, sometimes less. If its more, Rainwater Soaps will absorb the costs. If less by more than $1, we will send a refund at the time we print the shipping label ~ we try to be as fair as possible.

Buyer is responsible for and taxes, duties or fees charged upon arrival to your country. We WILL NOT mark orders as "gift" to avoid such charges - Doing so would be fraud.
Additional policies and FAQs
Items are created in a smoke free environment.

See a kit or item you like, but want a slight change? No problem! We love to do custom orders, so feel free to contact us through Etsy, and we will be more than happy to work with you!