wardyz on Aug 22, 2016
How perfect are these. Lots of compliments. Great design, made well and so enjoying wearing them
karinlaragan on Feb 23, 2016
Service...product...everything was excellent! I would definitely order from this company again.
Pamela Bozkurt on Dec 1, 2015
I ordered this bracelet in October and it is now December and still have not received. Ironically, the funds were taken from me within 24 hours....and I still sit waiting for the bracelet I ordered. I have been back and forth with the owner of shop and she was nearly two weeks late to ship....now 3 weeks supposedly in transit with no tracking info available. I have placed a refund request because I no longer want this product based solely on the very poor timing. Now the shop owner is 'taking a break' and won't be available. My suggestion is to avoid purchasing from this shop. if there was an option for no stars, I would have used this rating. Update: As of today, Dec. 14, 2015, I have still not received the bracelet. PayPal issued a refund based on no response from shop owner and no tracking provided. Keep clear of this shop.
raiZes responded on Jan 26, 2016
In fact was ordered in Oct (31st) and in fact, in Dec (the 1st) unfortunately the client had not received it. Unfortunately again, I was 10000km away from the post office I posted it, as on the 12th Nov I had traveled to Brazil and my shop was on holidays .However, being in the middle of Brazilian countryside I answered every single message Ms Bozkurt sent me the same day she wrote me. Starting Nov 24th, when she first showed me her concern about not having received it yet (after 22 days), and I already offered her a refund. She said she had asked. I never received the refund request so I asked her 3 more times for her paypal account. She never sent it. She said Paypal had already refund her. Today, Jan 26th, I am waiting my Post claim to be solved and her details for the refund. I missed more dialogue from her..
Small trip through Raizes Imaginarias and our lives...
Raizes Imaginarias is Robério & Cristina.
The story of our brand runs parallel to the story of our lives.
Robério is from Northeast Brazil and Cristina from Barcelona, in Spain. We met at the end of 2008 in brazilian northeast coast and after some months travelling around this paradise, we decided to jump out of Brazil and travel through Southamerica selling our handmade pieces and making our passion -craftwork- our new way of life.
From the day we decided to cross the Amazon river and head to Venezuela many things have happened... and Raizes Imaginarias has changed and evolved alot, but always following our principles... keep creating unique and handmade pieces, always trying to use natural materials, such as seeds, minerals, semi precious stones, shells, feathers... and always made with love.
We love what we do and we try to transmit it through our pieces.
After about 2 years travelling through Southamerica with our backpack, living in a tent and selling at the street and beaches, we travelled to Spain, where we spent about one year in Barcelona, and one in Galicia, north Spain, working in handcraft fairs and travelling with our van.
After these 2 years we travelled back to Brazil, where we spent 6 months selling at the beaches and as our daughter was about to arrive to this world, we decided to settle a little and open a physical store in Barcelona.
May 2013 Zoe & Raizes Imaginarias shop were both born.
One year later we are still in Barcelona, fighting with the current finantial situation in Spain, and trying to survive doing what we love to do and showing to the world that another way of life is possible.
Roberio works wire. He loves to create amazing wire sculptures, mainly insects, although not just. Very intrincate and realistic bugs, always unique pieces, made basically of stainless steel and permanently colored copper wires.
Also wire wrapped jewelry, which is not his favourite but, he also loves it.
Cristina works the thread creating knotted jewelry, macramé pieces. Some unique and some other not, but always made one by one by hand.
Sometimes we also fussion our works and we create pieces where we combine wire wrapped creations with macramé finishings.
They are the best exhibition of our continuous collaboration.
- Accepts Etsy gift cards
- Other Method
Returns & exchanges
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- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)