rakshniyavintage's Shop Policies
Thank you for visiting RakShniya Vintage!
The shop has one of a kind, unique pieces that were made when quality was more important than quantity. This shop is about being able to incorporate vintage into your daily wardrobe (even if you are not a full blown vintage fashionista) and I put great emphasis on collecting items in sizes that fit all women.
Paypal – you do not need to have a paypal account in order to pay with paypal – only your credit/debit card is required. For assistance of any kind, feel free to contact me and I will do my best to help.
Immediate payment is expected. If the item is not paid for after 24 hours then it will be re-listed. If you are experiencing temporary trouble with your payment please contact me and we can work something out. Please notify me about this problem as soon as possible.
**Please note - DURING A SALE: unpaid items will be relisted after 12 hours**
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I ship items within 3 business days after payment is made. Shipping is done through the Israeli post office. All items are shipped as registered mail with delivery confirmation in order to keep track of your package.
The shipping fee consists of:
- Shipping costs
- Shipping Material Costs
INTERNATIONAL orders: please allow 2-3 weeks for delivery.
Also - I can not list every country's shipping fees. I will however be happy to check what your specific shipping fees are according to what country you live in. Please contact me about this and I will be happy to adjust the shipping fees for you.
Any purchase heavier than 2 kilos will be divided into 2 packages (if possible) in order to avoid expensive shipping, unless stated differently by the buyer.
EXPRESS - If your'e in a rush, I can send you your items through EMS which is an express shipping service. Items usually arrive within 3-5 business days (mostly depends on customs). Convo me for more information and shipping fees.
I make an effort to see that your order reaches you safely, however, beyond the conditions written, RakShniya is not responsible for lost packages.
If you would like me to send you your items at a lower shipping cost (i.e normal mail with no delivery confirmation) please let me know before purchase and I will adjust the shipping costs. Please remember that this increases the chance of lost packages.
Refunds and Exchanges
All sales are considered final. Measurements and photographs are given in advance. Please make sure you check the measurements and compare them to your own in order to get the best fit. If some kind of uncertainty accrues and you require more information about the item's appearance or size please contact me before purchasing and I will be happy to give you all the information you need.
Additional Policies and FAQs
Some items might have flaws. I make an effort to acquire and deliver clean, flawless items. However – these items were loved by their previous owners for many years and so some wear and tear may appear. I try to clean and mend whatever I can but I do not repair every tear. Every flaw will be noted on the item's individual page. If something is unclear to you from the pictures taken of the item and you require more information and photographs, please contact me.
Once you have received the item, any repairs or upkeep are your responsibility. Quality is important to me, and I would never list something that is on the verge of falling apart, however I cannot know how long items will stay intact. Treat them well and they will treat you well.
Handling your garment –
I deliver clean items. I recommend you hand-wash your garment due to its delicate condition. Remember- these are items made many years ago and some are in a fragile state. Also, searching the web for instructions on how to wash your vintage item is a great way to get more specific information, tricks and tips. I would be happy to answer questions you might have.
I'm Featured on the We Heart Vintage Directory: http://weheartvintage.co/vintage-directory
Leaf brush on banner taken from here: http://www.welivedhappilyeverafter.com/2013/11/12-stunning-free-rustic-graphics.html
Last Updated December 10, 2014