Mikie R on Mar 29, 2016
This piece is absolutely awesome. I bought it for my husband for his birthday. He loved it. It is more awesome in person than in the picture. Thank you, Ralph, for making such an awesome piece of art.
Thank you for visiting my shop. Below are answers to a few common questions related to orders, shipping, payment and general shop policies.
If you have any additional questions or need assistance, please feel free to contact me
Accepted payment methods
- Accepts Etsy gift cards
We accept payments by Etsy's Direct Check Out or Paypal
HOW DO I APPLY A COUPON CODE?
If you have a promo or coupon code, enter it on the cart page, right before you check out. Simply click on the blue text located right above the item total (and below the credit card images), and enter the code. If you have any questions, contact me.
DO YOU OFFER YOUR ITEMS AT WHOLESALE PRICES?
Yes, we are happy to work with brick and mortar retailers, and in some cases online retailers. Please contact us at burchart [!at] pacbell.net.
DO YOU OFFER DISCOUNTS TO INTERIOR DESIGNERS?
Yes, we can arrange special terms on sales to the trade. Please contact us at burchart [!at] pacbell.net.
We currently use UPS and USPS depending on item and size.
If you would like shipping outside the US please contact us and we will check shipping fees for your area and notify you of shipping costs
HOW ARE MY ITEMS SHIPPED?
Smaller prints are placed against a thick piece of backing board, packaged in a clear, protective sleeve and sent in an envelope. Larger paper or canvas prints are rolled carefully and safely placed in a tube. Metal Art and Gallery wrapped canvas prints are boxed.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All items are printed and assembled to order, I do get them out as quickly as possible but please allow up to 2 to 3 weeks to receive within the US, longer of course if outside the US. If you need something rushed please contact us and let us know and we will do our best to accommodate your needs.
CAN I TRACK MY PACKAGE?
Yes. You will receive a shipping notification and tracking number as soon as your order ships.
WHAT HAPPENS IF MY PRINTS ARE LOST?
If you think your order is lost in shipping, first check the tracking details. If the package is in transit, the tracking information should indicate an expected delivery date. If the tracking information indicates the package has delivered but you have not received it, contact us so we can assess the situation further.
Refunds and Exchanges
Additional policies and FAQs
Yes. some are, please check drop down for additional sizing and other listings within my shop. If not in another listing please contact me and I will get you the sizes and prices if they are available..
MAY I ORDER AN EXTRA LARGE PRINT OR CUSTOM SIZE?
Yes with some images, contact me at burchart [!at] pacbell.net and we can discuss what you need