randilyn

Cloud Nine Candle and Bath Co. - Handmade by Randilyn

Henderson, Nevada · 19 Sales

randilyn

Cloud Nine Candle and Bath Co. - Handmade by Randilyn

Henderson, Nevada 19 Sales On Etsy since 2007

0 out of 5 stars
(14)

Shop owner

randilyn

Contact

Announcement   Welcome!! If you are looking for smell-good stuff, you found the right place!

Featuring handmade cold processed soap, lip balm, wax melts, lotion sticks, and bath salts handmade by me, Randi Lyn. I am located in Fabulous Las Vegas, NV. Most orders are shipped within 2 weeks. Orders shipping to NV pay 8.1% sales tax. I will convo you to keep in touch with you regarding your order. Feel free to convo me as well if you have any questions.

INTERNATIONAL ORDERS: not shipping internationally at this time.

*** Please see my store policies for additional details:
http://www.etsy.com/shop_policy.php?user_id=5352230 ***

♥♥♥I am a proud member of the Etsy SAFE SOAP TEAM!♥♥♥

* BLOG: view at http://candlebath.blogspot.com

* Free sample with every purchase! I will select a product I would love for you to try.

* If you would like a larger quantity of handmade soap or other items than is showing as being in stock, please convo me with your entire order and I'll create a unique listing just for you! If you are in the US and your shipping quote exceeds $13.95, convo me your order and if it fits in a flat rate box, I'll create a special listing just for you so you don't overpay for shipping.

* Become a fan on FACEBOOK, leave reviews, get special offers and more: http://www.facebook.com/candlebath

Announcement

Welcome!! If you are looking for smell-good stuff, you found the right place!

Featuring handmade cold processed soap, lip balm, wax melts, lotion sticks, and bath salts handmade by me, Randi Lyn. I am located in Fabulous Las Vegas, NV. Most orders are shipped within 2 weeks. Orders shipping to NV pay 8.1% sales tax. I will convo you to keep in touch with you regarding your order. Feel free to convo me as well if you have any questions.

INTERNATIONAL ORDERS: not shipping internationally at this time.

*** Please see my store policies for additional details:
http://www.etsy.com/shop_policy.php?user_id=5352230 ***

♥♥♥I am a proud member of the Etsy SAFE SOAP TEAM!♥♥♥

* BLOG: view at http://candlebath.blogspot.com

* Free sample with every purchase! I will select a product I would love for you to try.

* If you would like a larger quantity of handmade soap or other items than is showing as being in stock, please convo me with your entire order and I'll create a unique listing just for you! If you are in the US and your shipping quote exceeds $13.95, convo me your order and if it fits in a flat rate box, I'll create a special listing just for you so you don't overpay for shipping.

* Become a fan on FACEBOOK, leave reviews, get special offers and more: http://www.facebook.com/candlebath

randilyn

Contact shop owner

randilyn

Reviews

No reviews in the last year

Anonymous on Mar 15, 2010

3 out of 5 stars

Very coconut:)

Anonymous on Mar 15, 2010

5 out of 5 stars

Do you sell any bigger? This is DIVINE!

View all 14 reviews

Shop policies

Last updated on March 17, 2011
Welcome to Randilyn's Etsy Store! Many of the items you find for sale on Etsy can't be found on my regular website (Cloud Nine Candle and Bath Co.). Sometimes I like to have some fun with new designs, colors, or fragrances and will share those first on Etsy. I've been in business since 2001 and take pride in creating very high quality products with luxurious ingredients and yummy fragrances.

FOR INTERNATIONAL ORDERS: Please see shipping section for ordering restrictions, since I can only put the small flat rate box charge on each etsy listing.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
I accept PayPal. Your PayPal confirmed address must match your Etsy ship-to address to ensure you get your order in a timely manner. A mismatch in addresses will slow your order waaaaaay down, and if I don't happen to catch it may result in your package going where you did not intend for it to go. If this happens, I do not refund shipping or product costs so please make sure your addresses match in Etsy and PayPal!!

Please pay for your Etsy order within 3 business days. If you don't pay right when you place your order, I will convo you after a day or so to see if you have any questions. If I don't hear from you within 3 business days I will cancel your order.

Orders shipped to Nevada are subject to 8.1% sales tax.

You may cancel your order up until the time I pack it and convo you with a status update. If your order has been shipped and you return or refuse the package, there is a 20% restocking fee and shipping charges are nonrefundable.
Shipping
US Orders: I ship USPS Priority Mail with delivery confirmation. Insurance is included in the quoted shipping charge. The shipping charge depends on the items you order.

I also ship UPS Ground for an additional charge. It will likely cost several dollars more than the Priority Mail rate. Please convo me BEFORE you place your order, with all the items in your order, so I can provide a quote and create a special listing just for you with the proper shipping charge.

I do not offer local pick up at this time.

INTERNATIONAL ORDERS: I am branching out to accept international orders on a case-by-case basis to Canada, Australia, Japan, and European Union countries. I will review your feedback and base my decision on that. All shipping charges include insurance, but do not include any kind of customs fees, brokerage fees, or any other fees that may be imposed on the package on your end. I cannot be held responsible if your customs confiscates or holds up your order. Please research your country's importing rules for restricted items. We use USPS Priority Mail International exclusively to ship international orders. I ship international orders once a week, usually on Tuesdays.

Up to 7 lotion sticks, or a lot of lip balm, or up to 5 bars of soap, or some combination thereof can fit in a small flat rate box: $11.95 USD to Canada; $13.95 USD to Australia, Japan, and EU. If your order does not fit in the small flat rate box, I simply cannot honor this rate this rate despite what is on the individual listings. If I can't use a small flat rate box, I will need to calculate international shipping individually for each order, expect the quote to be **a lot** more. Please convo me your order for a quote if based on the above restrictions you will need larger than a small flat rate box. I will say it again, if your order does not fit into a small flat rate box, you do not get the rate quoted in the listings. Thank you for your understanding!
Refunds and Exchanges
I pack your Etsy purchase with great care. However, I understand that sometimes there are problems and I am here to help resolve them.

Errors: If I make an error with your shipment, you must notify me within 7 days of receiving the package (the clock starts with the time on the delivery confirmation scan). Please inspect your package and its contents carefully once you receive it.

Damage: If there is any damage, keep all packaging materials and convo or email me immediately. I will respond with instructions.

Returns: You may return items within 14 days for a full refund of the product price. If you ordered multiples of the same item, only 1 item can be used, the others must be unused, unopened, and still in their original packaging.

Shipping/handling/insurance fees are not refundable unless I made a mistake. Contact me for instructions if you wish to return an item. Please do not return your purchase without a RMA number, or you will not receive a refund.
Additional policies and FAQs
Thank you for visiting Randilyn on Etsy! My normal order turn around time is 2-3 business days on US orders. It may run a few more days for large orders, or if I need to make a new batch of item(s) you ordered. Certain items are made to order and if additional time is needed, the listing will indicate that. If there is a delay I will let you know, and give you the option to cancel your order or select a substitute. Please feel free to convo me if timing is critical and I can let you know the specific processing time for your order.

Please allow up to 24 hours for me to respond to phone or email/convo inquiries, as I work full time in addition to my business and am simply not available at times. Please be assured that I want to answer any questions or concerns you have. Email/convo is usually a more reliable method of getting a timely response from me, since I have a clear record of your message.

GIFT WRAP: Please check my gift wrap listings if you want a fancy gift wrap on your order. Otherwise, if you indicate on your order that it is for a gift, I will wrap it in tissue paper at no charge. Please indicate the occasion so I choose something appropriate!

One last thing about feedback - I leave all customers who pay promptly positive feedback, because they deserve it!! If you do not pay for your order within 3 business days as specified in the payment details, and you do not respond to convos, your order will be canceled and you will receive a negative feedback from me. If you are not happy with your order from me, I hope you take the time to contact me first for resolution before leaving neutral or negative feedback because I want you to be happy with my products and services.