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randomsupplies

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Shop policies

Last updated on March 2, 2011
I am Alicia, I also have http://aliciamae.etsy.com with my crafty items and http://aliciamaeprints.etsy.com with my art and photography. I started this store to sell my handmade beads and to destash my excess supplies.

Feel free to convo me with questions, there is often a higher quantity available than what it listed. Also, for the handmade beads, I can sometimes make more to meet your needs!

I check in everyday!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Other Method
Returns and exchanges
I take no responsibility for the slowness of the postal service or their inability to deliver items correctly. I WILL work with you to handle any claims you may have with them or to track packages that have confirmation. I can not promise refunds or replacements, that will have to be decided on a case by case basis and what best suits that particular item/transaction/problem.

For the most part, I will offer a refund of the item cost (minus shipping) if the item is not received and I have no replacements.
Payment
In addition to Paypal, I also accept Google checkout and Revolution Money Exchange. Simply check "other" as your payment method at checkout and I will send an invoice. Please provide me with your preferred service and registered email in Notes To Seller.
Shipping
I am willing to ship worldwide and try to do so within 2 business days of payment. However, I can not be held accountable for any holdups or fees in customs or for knowing every country's restrictions. Check http://pe.usps.gov/text/Imm/welcome.htm for shipping restrictions to your country.

Shipping to Puerto Rico should be the U.S. rate, however if upon checkout you are charged the Everywhere Else rate I will refund you the difference! It is a known problem with the country listing setup for which you will not be held accountable.

I use Paypal shipping when possible and this includes delivery confirmation. Lightweight items that fit in a standard envelope will not have this (the $1 U.S. shipping). If you would like delivery confirmation via first class package rate please let me know and I will adjust the shipping on the invoice by $1.50. I am also willing to work with you if you would like the item shipped via Priority mail, with insurance, or any other option available with the U.S. postal service. If you want to pay for it then I'm willing to do it! I have no problem sending adjusted invoices.

I WILL refund excess shipping charges if you are inadvertently overcharged for postage.
Additional policies and FAQs