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Shop policies
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I accomplish this by doing the following:
o I photo-document all items I make and sell as best I can.
o I provide as much descriptive information as possible, so that you know exactly what I am offering.
o I pack items with care.
o I inform you when items will be shipped.
o I ship within 24-72 hours of receiving payment verification (with the exception of those days when the post office is just not open!).
If you have any questions about a product, shipping, or policy, please contact me through Etsy's "Conversation" (Convo) feature. I would be happy to visit with you.
Accepted payment methods
Returns and exchanges
Payment
Cancellations may be made up until the item is shipped. Once an item ships, the order cannot be cancelled.
Shipping
My intent is to ship items within 3 business days of receiving payment verification, although most orders ship the next business day.
If there is a discrepancy between the buyer’s shipping address in their Etsy profile and PayPal account, the seller will await the buyer's verification of shipping address prior to shipment. An automatic email message is generated to communicate this policy at the time of purchase using the buyer's email address that is associated with their Etsy profile.
If expedited shipping is required, please contact the seller prior to the purchase to make arrangements.
Insurance can be added at your request for $2.00 more. Insurance is optional, however, if it is declined, my responsibility will end at the Post Office (rest assured that items are as described/pictured before mailing and are carefully packed).
If you would like to arrange local pickup in the Washington, DC, Metropolitan area to save on shipping, please send me a "conversation" including the item(s) you're interested in. I'll arrange a special sale listing for you without shipping charges.
Combined orders typically save on shipping, so buy more and save!