ravenglassgirl

Raven Glassworks

Oregon, United States · 948 Sales

ravenglassgirl

Raven Glassworks

Oregon, United States 948 Sales On Etsy since 2009

5 out of 5 stars
(286)
Shop owner

Nancy

Contact

ravenglassgirl is taking a short break

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Note from shop owner Hello everyone! **************July 23,2016******************

I am temporarily closing my shop to catch up on some custom work. If you were just shopping and planning to make a purchase...let me know and I may be able to get it out to you.
Feel free to contact me if you want and I will get back to you ASAP.
Thanks!!! Nancy ravenglassgirl

Note from shop owner

Last updated on Jul 25, 2016

Hello everyone! **************July 23,2016******************

I am temporarily closing my shop to catch up on some custom work. If you were just shopping and planning to make a purchase...let me know and I may be able to get it out to you.
Feel free to contact me if you want and I will get back to you ASAP.
Thanks!!! Nancy ravenglassgirl

Nancy

Contact shop owner

Nancy

Reviews

Average item review
5 out of 5 stars
(286)
rooruane

rooruane on Jun 15, 2016

5 out of 5 stars

Lovely crystal sun catcher for my window. Just as described, well packed and promptly shipped. Thank you!!

spiritlady1950

spiritlady1950 on Jun 7, 2016

5 out of 5 stars

Love it! Thanks! Beautiful piece!

View all 286 reviews

Shop policies

Last updated on September 27, 2015
I pride myself in doing quality work and have been working with glass for over 30 years.

I am so pleased you are interested in my shop and thank you for looking at my work.

Here is a little info about shopping for stained glass so, you can be informed and by quality work that will last.
An important thing to look for when purchasing stained glass is the soldering. This is what gives a copper foiled piece it's strength. What you want to look for is a smooth and rounded bead of solder over all areas that are soldered (all lines in between glass). If these lines are only lightly soldered (tinned) they can easily pull apart over time or from the weight of the glass or in the heat of the sunlight. One thing you DO NOT want to see is the squared edge of the glass through the soldering. This would indicate weakness in it's construction and will unlikely last. I am happy to answer any questions you may have about the process.

Accepted payment methods

  • Accepts Etsy gift cards
  • Money Order
  • Check
Payment
Direct Checkout
*Use your credit card by following prompt on Etsy site

Pay Pal.
*you can sign into your Paypal account.
*you can simply use your credit card without a Paypal account

Payment by check:
Follow prompts on Etsy site
Once payment has cleared I will ship your item. Thank you!

All sales are considered final. I do not accept returns but, if I have made an error I will promptly correct it for you!
Shipping
I usually ship through USPS Priority and will email you to confirm your shipping.

Large custom pieces are usually shipped through Fed Ex. packed by my professional shipper. This applies to large custom work.

Also , if you'd like you items shipped to an address different than your Pay Pal account , convo me and I can happily so that for you.

I do reuse and recycle when ever possible.
Refunds and Exchanges
Sales are considered final and I want you to be satisfied. We can exchange or figure something out if there is a problem :)) In the event of damage during shipping,(this happens less than 1% of time..almost never), SAVE ALL ORIGINAL PACKAGING . I will need it to file a claim. Contact me right away and I will help get this taken care of promptly,
Additional policies and FAQs
I may have a custom color in stock of an item you want.

On special orders depending on the length of the job and the timing of the order will determine how soon I can get it done. I'll do my best to work with your needs. Please feel free to contact me.