ravennagirls' Shop Policies
welcome welcome! we are exited to have you at our shop and hope you enjoy some of the fun, quirky, and lovable finds we have for you here. we are extremely open to convos and questions on items, so if you have anything you'd like to know, send it our way. we also are always on the lookout for new finds and new upcycled craft projects, so if you have something that you think fits in with our searching, don't hesitate to put the feelers out. we love this stuff and hope you do too!
We accept paypal as our sole means of payment. We would prefer payment within 72 hours of purchase, and we always wait to ship an item until we receive payment. Taxes are included in price.
We list every item with parcel post domestic shipping (unless oversize or overweight), and media mail for books. We are happy to ship priority mail USPS upon request.
We try to keep our shipping costs down, but USPS Priority flat rate boxes are an easily solution. If you'd prefer this quicker shipping please include in a convo.
We also ship to all international destinations, just convo us to change your shipping price before Checkout.
Refunds and Exchanges
We will glady refund or exchange for items damaged in shipping on a case-by-case basis. Please send a photo of the damaged item to ravennagirls [!at] gmail.com and we'll discuss either full or partial refund. Please keep in mind that many of our items are vintage and have been well-loved, so we can only offer refunds for truly damaged pieces. We make every attempt to clean up each piece as best as we can before listing/shipping, so we can make no guarantees about condition.
Additional Policies and FAQs
convo us for bulk pricing and delivery schedule if you are interested in a quantity of any of our items.
Last Updated July 3, 2014