ravenphoenixstudio

Eclectic Fun, Patterns and Finished Creations

306 Sales

ravenphoenixstudio

Eclectic Fun, Patterns and Finished Creations

306 Sales On Etsy since 2011

0 out of 5 stars
(259)

ravenphoenixstudio is taking a short break

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Note from shop owner Cyn retired, Hez moved, Stevie went off to school. Kat is trying to keep up with it all…..So everything is moving to one store - Blue Phoenix Creations. As listings expire or sell out they will not be renewed here so look for them there: www.etsy.com/shop/bluephoenixcreations

Note from shop owner

Last updated on Nov 17, 2014

Cyn retired, Hez moved, Stevie went off to school. Kat is trying to keep up with it all…..So everything is moving to one store - Blue Phoenix Creations. As listings expire or sell out they will not be renewed here so look for them there: www.etsy.com/shop/bluephoenixcreations

ravenphoenixstudio

Contact shop owner

ravenphoenixstudio

Reviews

No reviews in the last year
Vicky Duncan

Vicky Duncan on Oct 27, 2014

5 out of 5 stars

Pattern arrived quickly. I have read through it and it looks easy to follow. I can hardly wait to finish up my other projects so I can try this one.

Cecily Olsen

Cecily Olsen on Sep 8, 2014

5 out of 5 stars

I don't know which side to make. Cute

aprilfawn

aprilfawn on Sep 5, 2014

5 out of 5 stars

fast shipping, cant wait to use this pattern.

View all 259 reviews

Shop policies

Last updated on May 28, 2014
Welcome to our shop! There are two of us (Kat and Cyn), equal partners, and most of what you see for sale is a collaborative effort. We take great pains to make sure our patterns and other products are high quality and excellent customer service is something for which we truly strive.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Other Method
Payment
We accept PayPal. Please convo us if you absolutely can’t do PayPal and we’ll work something out. We will never, however, accept personal checks. Sorry!

If you order something and we don’t receive payment from you and you haven’t communicated with us within three days of purchase, we’ll cancel the sale and relist the item in our shop. Please communicate with us if you wish us to hold something for you or your circumstances have changed.
Shipping
We will ship items 1-5 days within receipt of cleared payment. No item will ship until payment has cleared. All items will be carefully packaged. Shipping prices include delivery confirmation.
For some of our products, shipping costs may vary from what is listed as we can package items to ship for less. For example, if multiple patterns are ordered, if they fit in a flat rate envelope, postage is just about $7. For a box large enough to accommodate multiple patterns, it’s $12. However, if I can fit your order into two envelopes instead of going up to the box, I will, thereby saving you $2 in shipping. I will always try to keep shipping costs to a minimum and, therefore, international and multiple shipping is not always listed with the item.
Refunds and Exchanges
We have extensively tested our patterns and have carefully crafted our products. We guarantee your satisfaction on all of our consumable products. However, we cannot offer refunds or exchanges on patterns due to the ease of photocopying and other copyright infringement issues. While we’ll gladly answer any pattern questions you may have (in fact, we encourage questions so that we can make our products better), we ask that you carefully read the descriptions for the experience levels we recommend. Again, please convo us for clarification of the difficulty of the specific patterns so that you can feel confident when ordering. Lastly, if you have any concerns or comments, please let us know and we will do all we can to ensure your satisfaction
Additional policies and FAQs
We happily take requests for custom orders and will do our very best to accommodate your needs!