RavenSongJewelry

Handmade, Artisan Jewelry

Portland, Oregon · 39 Sales

RavenSongJewelry

Handmade, Artisan Jewelry

Portland, Oregon 39 Sales On Etsy since 2011

0 out of 5 stars
(18)

Shop owner

Anna Gray

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Anna Gray

Contact shop owner

Anna Gray

Reviews

No reviews in the last year

Anonymous on Mar 14, 2013

5 out of 5 stars

Beautiful bracelet, even better in person. This artisan ia a true joy to work with. Thanks!

View all 18 reviews

Shop policies

Last updated on December 26, 2012
Thank you for taking the time to browse Raven Song Jewelry!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
  • Check
Payment
We prefer PayPal although we also accept money orders and checks. Please note that you do not need a PayPal account in order to pay for items through PayPal. You can choose the PayPal option during checkout. After submitting your order, click the “Pay Now” button. Scroll down and you will see the option to pay with a credit or debit card without having to sign up for PayPal.

Payments must be made in full and have cleared before the item is shipped.

If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will assist you in any way that we can and work with you to accommodate your needs.
Shipping
Items are shipped in a handmade, cotton-filled jewelry box tied with a decorative ribbon. This is then placed in a bubble mailer for added protection. If you are purchasing an item as a gift, we will gladly include a note for free. Simply let us know what you would like it to say in your “Message to Seller” at checkout.

We charge a flat rate of $3.00 to ship anywhere in the United States. Items will be sent via USPS First Class Mail with delivery confirmation within 2 business days after your payment has cleared. Please allow 5 to 7 business days (excluding holidays) for your package to be delivered. Expedited shipping is available upon request. If you select to have insurance, please let us know and we will send you an updated invoice for the additional cost.

We charge a flat rate of $7.00 for international shipping. Items will be sent via USPS First Class Mail. Please allow adequate time to receive your package.

Store purchases of $50 or more will receive free shipping!

We will ship to your Etsy address. If you would like us to ship to a different address, please notify us through a conversation or email.
Refunds and Exchanges
If there is any issue with the jewelry upon receiving it, please contact us as soon as possible. Your satisfaction is our number one priority and we are happy to work with you to make sure that your experience with us is a positive one. If you are still unhappy for any reason, please return your unused item(s) in their original packing within 5 days of receipt and we will gladly do an even exchange or a refund for the purchase price minus the shipping costs.

In the unlikely and unfortunate event that we make an error (e.g. ship the wrong item) or the item is damaged upon arrival, please email us with the Subject “Order Error” within 2 days of receiving your order. If either event occurs, we will pay for the return shipping and will correct the error or repair the item immediately.
Additional policies and FAQs
We put our hearts into each piece and proudly stand behind our work. If you are not satisfied with the way a piece fits, we are happy to make adjustments. Re-sizing is available on most pieces at no additional cost. We can also tailor an existing piece to your liking. If you see something that has already sold and you wish to have a similar piece, please let us know and we will create something just for you.