Anonymous on Mar 11, 2013
Because this listing has a few different styles you have to put in the comments which style you want, I forgot to put it in the comments and got a backdrop I did not want. I was told that I would have to pay for shipping the backdrop back again and then pay for shipping to ship a new one back to me, essentially I would have had to pay for shippign 3 times. After contacting the store owner and putting forth my argument that she should not have shipped something without contacting me first as to which design I actually wanted, she agreed and sent an echeck payment through paypal for refunding shipping, the day before I was about to send the backdrop back I got a notice from paypal stating that the echeck payment did not go through. I then sent a message saying its too much of a headache if she can't even reimburse me on some of the shipping. (to which she never replied) I am now stuck with a backdrop that isn't what I really wanted, I will not be doing business with this vendor again. VERY, VERY disappointed in the lack of customer service!!!
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