RedBerryCrochet

If for any reason you are not happy with your item, please contact me within 7 days of receiving your purchase and I will do my utmost to correct the matter. In most cases, I will replace or refund the item after I have received the returned item in its original condition. Shipping fees are the buyers responsibility and will not be refunded. Due to the nature of Custom Orders and crochet patterns, they cannot be returned/refunded.

PAYPAL: For buyers who wish to pay with a credit card without a PayPal account: Do not sign into PayPal at checkout. Click the “I do not have a PayPal account” and follow the instructions (you will not be required to create an account to complete a purchase).

Unless otherwise noted in an “Away” notice in my shop announcement (and also in your purchase receipt), your order will ship within 3 business days of receiving cleared payment. Made to Order items may require an additional 3 to 5 days to complete before they are shipped (see item description). For custom orders, I will notify you of the expected ship date.

Pattern purchases are instantly downloadable upon payment.

USA - Items are shipped First Class Mail unless Priority Mail is specified. Both services include Delivery Confirmation.

CANADA and EVERYWHERE ELSE - Items are shipped First Class International Mail which is the least expensive rate. There is no package tracking for this service, but if you would like to upgrade to Priority Mail International please convo me for a quote. If the shipping rate you paid is $2.00 or more than the actual shipping cost I will gladly refund the difference less a $1.00 handling fee. Any duty or custom fees are the responsibility of the buyer.