RedDragonApothocary

Visit us at RedDragonApothocary.com

Ascutney, Vermont

RedDragonApothocary is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

RedDragonApothocary is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on January 27, 2013
We are committed to creating high quality, all natural items at an affordable price. We believe in the importance of supporting small business and the middle class family.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Once we have recieved payment for your item you have 24 hours to cancel with no charge. After 24 hours if you cancel your order we will retain 20% as a restocking fee and refund the remainder in the method in which it was paid. If the order has already shipped no refunds shall be made without return authorization.

If you have purchased a bath/body product we only accept returns on UNOPENED and SEALED product due to health code regulations.

If you have purchased a keychain and it breaks within 30 days you have the option of returning it for repair at no charge. We will even pay for you to ship it back to us. We do not offer monetary refunds on keychains because we craft these to hold up to normal daily use and cannot be responsible for the treatment they receive while in your possession.

We do not refund for spelled items as the majority of the cost for those items is in the time and ingredients needed for spell casting. Much like you wouldn't ask a lawyer for a refund even though they lost the case, you shouldn't ask a caster either! Some spell ingredients can be expensive....

Tarot and rune readings are non refundable because of the nature of the product.

No refunds shall be processed until the product is returned to us.
Payment
We accept PayPal and all major credit cards. We may consider payment with US Postal Money Order, but on a case by case basis. We also offer gift certificates which are redeemable by choosing the payment option OTHER upon checkout. Payment is expected within 48 hours if purchasing online with PayPal/credit card, within 5 days if paying via Money Order. We are required to collect 6% VT Sales Tax when applicable.
Shipping
As a majority of our items are custom made to order please allow for 48 hours after payment for shipment. We offer regular first class shipping standard, but CAN ship expedited for an additional charge. We try to send all packages with delivery conformation when possible and if we do we provide you with the tracking number.

WE DO SHIP INTERNATIONALLY HOWEVER:

Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and Red Dragon Apothocary is not responsible for those charges. For any additional information refer to your local customs agency. Returns will not be accepted due to customs fees. Please do not ask me to lie and mark your order as a gift to avoid customs - in the US: Any person who knowingly submits false or misleading export information through the Shippers Export Declaration (SED) (or any successor document) shall be subject to a fine not to exceed $10,000 per violation or imprisonment for not more than 5 years, or both. Source: U.S. Code: Title 13 : Section 305. In addition, in some countries they also hold the BUYER responsible and not only could you be fined but the items confiscated. This policy is just as much to protect YOU as it is ME. Thank you for understanding!
Additional policies and FAQs
DISCLAIMER: Red Dragon Apothocary does not make any medical claims regarding the use of any of our products. Please use all bath and body products with common sense: do not consume or get in eyes or nose, they are for external use only. Not recommended for use on animals, keep out of reach of small children. There is always the risk of allergies. Always try a small amount of a new product on by dabbing the back of the hand or wrist before use. If you experience rash or irritation, discontinue use at once. Due to the risk of irritation, bath additives are not recommended for prolonged use, or for use by children. Always use caution when using soaps or bath additives, as they can make the tub slippery. Certain essential oils and herbs are not recommended for use during pregnancy or lactation, or if you have certain medical conditions; please consult a doctor for advice. We take absolutely no responsibility for the misuse of any of our bath and body products. Our products are not tested on animals. We test each product on our own family and friends.

We are happy to custom make items for you. If you are looking for a color scheme/theme for a keychain and we do not currently have it listed, please email us and we will create a listing just for you! We can also put together gift baskets and we also offer gift certificates.

For wedding or party favors please be sure to allow a minimum of two weeks before your event when ordering. This allows ample time for creation, wrapping and shipping of what is often orders of between 50-300 favor size soap bars. If you need them faster, a rush fee of $25 will apply. Custom orders require payment in full BEFORE we start on your order. Custom order fees are non refundable.

We also offer gift wrapping for an additional fee