ByPennyLaneStudio

Penny Lane Studio

Sydney, Australia · 1868 Sales

ByPennyLaneStudio

Penny Lane Studio

Sydney, Australia 1868 Sales On Etsy since 2011

4.5 out of 5 stars
(367)

ByPennyLaneStudio is taking a short break

Loading

Note from shop owner Our store has been closed until further notice.
Thank you everyone for your continued support.
Warmly
Nicole

Note from shop owner

Last updated on May 3, 2017

Our store has been closed until further notice.
Thank you everyone for your continued support.
Warmly
Nicole

Nicole Bull

Contact shop owner

Nicole Bull

Reviews

Average item review
4.5 out of 5 stars
(367)
Hanna Bracken

Hanna Bracken on May 3, 2017

1 out of 5 stars

Poor customer service. Have not replied to my messages and my item hasn't been shipped 2 weeks after ordering.

Nicole

Nicole responded on May 8, 2017

We acknowledge there was a delay in reply for this client. Unfortunately they allowed only 24 business hours for a response. We tried to work the issue out with the client and also provided a full refund. It is disappointing they haven't been more understanding in this circumstance, this has been the least understanding client we have experienced in 6 years of trading on etsy.

wendy williams

wendy williams on May 1, 2017

5 out of 5 stars

Arrived safely . Thank you. Good quality. And brilliant for what we needed them for Just perfect. Send photos when in situ.

View all 367 reviews

About

Maker of all things decor and stationery for beautiful events.

I started my shop after having my son, exploring my creativity within the field of events and celebrations. Drawing from my experience in corporate events, I now lend my hand to designing decor and stationery for celebrations and styling gorgeous events.

Tweet

Around the web

Shop members

  • Nicole Bull

    Owner, Maker, Designer

    Lover of all things vintage and classic design. Ex-event manager turned paperware and decor designer and stylist. Living in a little cottage atop a mountain surrounded by trees in sunny Australia.

Shop policies

Last updated on June 10, 2014
Welcome to Penny Lane Studio, A Design House for beautiful events.

Custom enquiries welcome, allow two weeks depending on items and stock supplies.

For multiple purchases, please contact me to arrange a "custom order" listing,
including postage.


http://www.pennylanestudio.com.au/

stay updated with our new ranges www.facebook.com/pennylanestudio

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
☆ We accept PAYPAL* for International and Australian orders

☆ We also accept Direct Deposit for Australian customers if that is preferred
~ if so, please select ‘other’ at payment options and include a message indicating that's what you'd like to do :)
~ if requested, we will send you a revised invoice (with a US$ to AUD$ currency conversion**) to pay against

* Paypal processes payments and keeps your information safe and confidential. You do not need an existing Paypal account to use this feature

** Australian Dollars are calculated using www.xe.com
Shipping
☆ We ship locally and internationally with Australia Post

☆ Paper can be surprisingly heavy & we have taken care to list the most accurate estimates possible. Postage rates are at cost & calculated using www1.auspost.com.au/pac/


~ ALL AUSTRALIAN ORDERS ~

☆ Sent by regular post. Express post and registered mail available on request.


~ ALL INTERNATIONAL ORDERS ~

☆ Sent via Airmail {delivery normally takes 3-10 working days}. If you would like your item with tracking, please request a price.

☆ Please note: additional customs fees, if applicable in your country, remain the sole responsibility of the purchaser.
Refunds and Exchanges
* We like to do good business ... If you are not completely satisfied with the item/s you have purchased, please contact us immediately so we can send a replacement item or issue a refund.
.
Additional policies and FAQs
© All images/artwork/designs by red elephant creative on this site are protected by Copyright and can not be reproduced without permission. Copyright remains the property of red elephant creative and is not transferred upon sale. All rights reserved 2011/2012/2013