RedFenyx

RedFenyx - Cute Kawaii illustrations and figurines

London, United Kingdom · 366 Sales

RedFenyx

RedFenyx - Cute Kawaii illustrations and figurines

London, United Kingdom 366 Sales On Etsy since 2006

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(288)

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RedFenyx

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RedFenyx

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Shop policies

Last updated on February 9, 2011
≈◘◘◘◘◘◘◘◘≈ ENGLISH ≈◘◘◘◘◘◘◘◘≈

Welcome to RedFenyx's creations world!

I put a lot of passion, fantasy and time into every piece, and I'm really attentive to details :)
Everything in this shop is completely handmade, from figurines to charms, no molds have been used so that you'll own a unique creation!
The best sensation that my creations can give me is when people look at them and spontaneously smile, so hope that when You'll open your package you'll smile at them! ^___^

●○◦○● Support originality! ●○◦○●
Though there are many copies or attempts I guarrantee that all designs for sculpted items are mine, thought, designed and sculpted by RedFenyx for a RedFenyx style and with using of good quality materials!

°◙°°PROMOS°°◙°

► Fidelity Discount Coupons:
Discount coupons are reserved for all those who purchase more than one item in my shop, or for all who are returning buyers!
I will attach a card onto a convo, You'll have to keep it and send it back to me to use it!
► Play&Win on FaceBook Fan Page
Follow my facebook page to win discounts and giveaways!
► Kiriban on my Blog:
Every tot visits on my blog You'll have a chance to win a little figurine! So stay tuned!

≈◘◘◘◘◘◘◘◘≈ ITALIANO ≈◘◘◘◘◘◘◘◘≈

Benvenuti nel mondo delle creazioni di RedFenyx!

In ogni creazione metto passione e fantasia, ogni singolo pezzo richiede molto tempo per la sua realizzazione e l'attenzione ai dettagli.

Non sapete come registrarvi?
Seguite questa guida: http://farm3.static.flickr.com/2167/2079020519_6948455d71_b.jpg

●○◦○● Sostenete l'originalita'!●○◦○●
Nonostante sul web vi siano molte copie, o almeno, tentativi di copie, dei miei lavori, garantisco l'originalita' dei lavori (modellati) RedFenyx, in quanto le idee e i design mi appartengono e sono stati pensati per dare vita ad un puro stile RedFenyx.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Other Method
Payment
≈◘◘◘◘◘◘◘◘≈ ENGLISH ≈◘◘◘◘◘◘◘◘≈
- A guide to order: http://www.etsy.com/help_guide_checkout.php

-Payment has to be made within 24h through PayPal or credit card.

-For European buyers bank transfer is more than welcome.
Just click on "other" during checkout and I will contact You for bank details.



≈◘◘◘◘◘◘◘◘≈ ITALIANO ≈◘◘◘◘◘◘◘◘≈


- Paypal/Carta di credito: in queste modalità di pagamento il pagamento dev'essere effettuato entro e non oltre 24h dall'invio dell'ordine.

-Bonifico bancario: clickate su "other" come metodo di pagamento durante l'invio dell'ordine, vi contatterò per inviarvi le coordinate del conto.

- Ricarica PostePay: effettuabile recandosi in un qualsiasi ufficio postale d'Italia, o comodamente da casa vostra se siete titolari di un'altra Carta PostePay o di un Banco Posta, e versando l'importo del totale (totale degli oggetti + prezzo della spedizione) che vi manderò assieme al numero della carta nella e-mail relativa al vostro ordine.
Questo tipo di pagamento deve essere effettuato entro e non oltre 5 giorni.

Per acquistare potete seguire questa guida:
http://farm3.static.flickr.com/2388/2091625005_c99159a2d0_b.jpg
Shipping
≈◘◘◘◘◘◘◘◘≈ ENGLISH ≈◘◘◘◘◘◘◘◘≈

◙ PACKAGING ◙
It is my duty to make a safe package for my items, for this reason I make some little handmade cardboard boxes myself and put it in a bubble envelope.

Bigger or more fragile items will be shipped in stronger cardboard boxes.

◙ SHIPPING ◙

All listings are provided for normal Air Mail and contains packaging costs too.

I usually ship on Tuesday and Saturday of every week.
Please note that I live in Europe and only orders received during the morning of the day before will be shipped on the next day!
- For ex. US customers will have to submit their order at least on Monday night to have their package ready for Wednesday.- Thank You!

If you need insurance please contact me before the purchase!

It is also available Registered Mail, which is trackable only till the package is in italian border. But it is highly reccomended because I will keep the receipt and the code of the shipping.

Global express Courier is available too. If you are in a hurry or you want the shipping to be the more safe as possible contact me for details.

I usually ship the item within 5 working days from the payment received. In the case of a delay I will do my best to keep the buyer informed.

Please be sure that your address on Etsy and on Paypal matches. Otherwise I will ship to the address appearing on Etsy receipt.

-For OOAK (One Of A Kind) creations I highly recommend Registered Mail!

► INTERNATIONAL SHIPPING:
Note that international shipping could take from 4 to 21 days,
while under busy period (as Christmas time) it could take longer, so please if your intention is to make a gift purchase the item in time because I cannot be responsible for any delay.



≈◘◘◘◘◘◘◘◘≈ ITALIANO ≈◘◘◘◘◘◘◘◘≈


◙ IMBALLAGGIO ◙
E' mio dovere fare il possibile affinchè l'oggetto arrivi a destinazione in perfette condizioni, per questo motivo imballo l'oggetto con polistirolo, realizzo a mano scatoline in cartoncino e spedisco il tutto in buste imbottite.

Creazioni di maggiori dimensioni o più fragili verranno spedite in scatole di cartone.

◙ SPEDIZIONE ◙

Per tutti gli oggetti è prevista spedizione per Posta Prioritaria e i prezzi sono comprensivi dei costi di imballaggio.
Tempo previsto: 1/2 giorni entro territorio italiano.

Se desiderate l'invio tramite posta Raccomandata - altamente consigliata-, tracciabile sul sito delle Poste Italiane e di cui vi invierò il codice a spedizione avvenuta, contattatemi prima dell'acquisto!
(Modalità limitata a spedizioni di pacchi/buste di altezza massima: 5 cm.)
Tempo previsto: 3/4 giorni entro territorio italiano.

Altre modalità di spedizione tramite corriere SDA disponibili:
- Pacco Celere 3, al prezzo di 10.5 €
Tempo previsto: 3/4 giorni entro territorio italiano;
- Pacco Celere 1, al prezzo di 17 €
Tempo previsto: 1/2 giorni entro territorio italiano.

****** Purtroppo tutti i tempi sono indicativi causa: Poste Italiane. *************
La spedizione avverrà entro 5 giorni dalla ricezione del pagamento. In caso di ritardi imprevisti farò di tutto per tenere informato il cliente.

-Per le creazioni OOAK(One Of A Kind, una di un tipo e quindi non ripetibile) consiglio vivamente modalità tracciabili!
Refunds and Exchanges
≈◘◘◘◘◘◘◘◘≈ ENGLISH ≈◘◘◘◘◘◘◘◘≈

(Seller is not responsible for any item(s) once shipped.)
An item will be replaced ONLY if you have received a wrong one.
If you have any concern please contact me and we'll see if we can work something out!

≈◘◘◘◘◘◘◘◘≈ ITALIANO ≈◘◘◘◘◘◘◘◘≈

Purtroppo una volta scelta una modalità non tracciabile non mi posso ritenere responsabile per la mancata ricezione dell'oggetto, evenutali furti o danneggiamenti.

L'oggetto verrà rispedito soltanto nel caso ne abbiate ricevuto un altro per un mio errore.

Nel caso non siate soddisfatti dell'oggetto ricevuto contattatemi, vedremo di trovare insieme una soluzione.
Additional policies and FAQs
◙ COPYRIGHTS ◙
All my creations are made from my own fantasy and labour.
All sculpted creations are registered and copyrighted:
©2006-2009 RedFenyx- All rights reserved.

◙BUYERS REQUIREMENTS ◙
- It is a buyer duty to read carefully items' descriptions and shop policies.

- BUYERS WITH LESS THAN 95% positive feedback are pleased to contact me before making a purchase. In case they buy something without contacting me before, the purchase will be canceled.

- ALLOWED only buyers over 14 years, in case of under 14 an adult is required to ensure the purchase. In other cases the purchase will be canceled.

◙ COMMUNICATION ◙
It is my habit to answer to questions as soon as possible.
I usually like to keep my costumers informed of what is happening (for example for costum orders), and after a purchase and payment recieved I usually send a convo (Etsy's message) or a mail after the item is shipped.

◙ FEEDBACK ◙
I usually left feedback after I'm sure that the item has arrived safe to the costumer, and after making sure that everything is ok and he/she is completely satisfied. So feedback will be left after receiving, when the transaction is perfectly closed.

If you're not happy with an item please contact me and see if we can work something out before leaving negative feedback!
Negative feedback will be understandable only when the item that you have received is completely different from pictures' one.
As prices and sizes are clearly indicated, please purchase them only if you agree with them.

◙ PICTURES ◙
Except were expressly indicated, pictures are just samples, so there might be slight differences in the one that you'll receive.

◙ POLYMER CLAY ◙
As I work with hands there might be slight finger prints on the creation, also removing dust is really hard, even if I keep my working table extremely clean, and some may remain on the work.

◙ WHY "KEEP AWAY FROM LITTLE CHILDRENS' HANDS?◙
Most of my items are made of polymer clay, and little parts could be easily taken for candies by little children, and be accidentally swallowed.

◙ TRADES&SWAPPIES ◙
If I hearted your shop or your items I will be probably happy to trade with you!
If your shop isn't hearted convo me!

-OOAK: One Of A Kind creations are unique! And I won't re make them again.

◙ RESERVATIONS ◙
I can surely make a private listing and reserve you an item, but I’ll relist the item after 7 days of no purchase.

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◙ COMMISSIONS ◙
STATUS: Sorry currently Closed!

-As in this period I have just a little free time available I'm not able to accept orders with too close expiring dates, except in case it's a matter of month/s. That is why I highly reccomend you to contact me much earlier to book yourself in time, especially if you're looking for a special personalized gift for birthdays or festivities.

If you need a particular object you can commission it to me.
(Check my commission status at the top of the page)
Send an e-mail to redfenyx_order [!at] yahoo.it with the idea that you have, then I will send you a sketch of what I am going to realize.
Attention: (If you liked the skecht) I have to recieve the payment before I start working!!
Then you have to tell me the address where you'd like the item will be shipped to and the shipping option you prefere.
It's your choice to send me :
- a partial payment: the half of the total cost of the item, exluded shipping&packaging cost. Then, before I'll ship the item, I have to recieve the other half of the payment plus shipping&packaging costs.
- or the total cost of the object + shipping&packaging costs.
Once the item is baked or made it is not possible to modify it.
If you've got a particular expiry date I suggest you to contact me much earlier, because there are some period really busy for me, for study and work.

For animals and peoples: if you would like me to make your pet or a friend I will need some pictures of him/her, so that I can give a look to his/her details .

If you are not in a hurry and commissions' status is closed you can always write me a mail to book yourself, as soon as possible I can send you a sketch, and I will contact You for when I'll have little free time available to work on commissions.

I won't make characters covered by copyright anymore ©