RedheadsAndRuffles

Redheads & Ruffles

Ferndale, Washington · 81 Sales

RedheadsAndRuffles

Redheads & Ruffles

Ferndale, Washington 81 Sales On Etsy since 2011

4.5 out of 5 stars
(29)

Shop owner

Amanda

Contact

Announcement   Welcome to Redheads & Ruffles!!
Now All listings include free shipping!

Announcement

Welcome to Redheads & Ruffles!!
Now All listings include free shipping!

Amanda

Contact shop owner

Amanda

Reviews

Average item review
4.5 out of 5 stars
(29)
shonyx

shonyx on Jan 10, 2017

5 out of 5 stars

Such an amazing unique outfit. It was very well made and we are more than pleased!! ⭐️⭐️⭐️⭐️⭐️

alhenne

alhenne on Sep 16, 2016

2 out of 5 stars

Said ships within 1-2 weeks but took a month.

Amanda

Amanda responded on Sep 23, 2016

The item was mailed out 1 day past the 2 week timeline listing in my policies section. The buyer contacted me and was made aware that the package was being mailed out a day late. The shipping took 6 days which first class mail lists as estimated arrival of 5-7 days. The package was ultimately delivered September 16th, which is 3 weeks 1 day after the purchase date, not a month after as the buyer stated. The buyer did not contact me before leaving bad feedback and was contacted to try to resolve the situation, but they did not respond.

View all 29 reviews

Shop policies

Last updated on May 1, 2016
All of the items available in my shop are made by me in my smoke free home. Each item listed for sale is identical to the item shown. However I can make variations. I have different sizes listed at the bottom of each listing to show what other sizes are available for custom order. If you are interested in another size, or have questions about sizes, just message me.

My current turn around time is 2 weeks. If you have a special event and you need it faster - just contact me and I will see if I can move up your slot.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept paypal, and credit cards.
Shipping
Items are shipped via USPS first class mail. I always order delivery confirmation on all my packages to ensure they get the the buyer.

If you need expedited shipping you can upgrade to priority 3 day shipping for a small fee, please message me for more information.

My current turn around time is 1-2 weeks. They will be shipped no later than the 14th day. If you have a special event and you need it faster - just contact me and I will see if I can move up your slot.

In the event the item is damaged in shipping, please let me know ASAP.
Refunds and Exchanges
If for some reason you are not satisfied with your item please contact me right away. Returns are accepted 10 days after delivery confirmation. Shipping costs will not be refunded and return shipping is the responsibility of the buyer. I also require that delivery confirmation be places on all return shipments. Once I receive the item and confirm the reason for return I will refund the money.
Additional policies and FAQs
If you have any questions about any of the items please contact me.

Custom orders are available and always welcome - please contact me if you are interested in a custom listing and I can create on for you. I will let you know what fabrics are available, and you can pick a style and size.

Gift wrap is available at an additional charge. The additional charge is for higher shipping costs. I would wrap all my dresses for free - because i love to wrap gifts. But in order for the gift wrapped box to arrive in giftable shape, it needs to be placed in a larger shipping box. You are also able to include a personal note to the recipient. Additional shipping charge depends on weight - so please ask me for additional amount.