RedHeartMonkeys

Personalized sock monkeys for every occasion

Vancouver, Canada
271 Sales

RedHeartMonkeys is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

RedHeartMonkeys is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on November 4, 2017
Welcome to RedHeartMonkeys!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I want you to love your RedHeartMonkey, but if you are unsatisfied with your purchase please message me so I can offer a solution!

I accept returns within two weeks of delivery provided items are unused and in their original condition and packaging. Please message me prior to returning the item. Refunds will be made in the original form of payment once I receive the item.

Shipping costs associated with returns are the responsibility of the buyer and are non-refundable unless the item was damaged or incorrect upon delivery.

I cannot accept returns on custom items; however, I do accept returns for personalized items (letter on heart).
Payment
I accept payment through Direct Checkout and/or PayPal.
Shipping
Please allow 3-5 business days before dispatching as these are made to order items. If you need the item by a certain date or expedited shipping, please message me so I can arrange this for your order. Rush order fee will be applied.

Standard Shipping Delivery Times (via Canada Post):
- Canada (Expedited Parcel): 1-7 business days*
- USA (Tracked Packet - USA): 4-7 business days*
- International (Small Packet - International Air): 6-10 business days
*Tracking Information included

Express Shipping Delivery Times (via Canada Post):
- Canada (Xpresspost): 2 business days**
- USA (Xpresspost - USA): 2-3 business days**
- International (Xpresspost - Int'l): 4-7 business days**
**Shipping Times Guaranteed and Tracking Information included

The posted standard shipping delivery times are approximations and are not guaranteed. Please allow additional time for customs/import/weather. Any custom/import fees are the responsibility of the buyer and are not included in the shipping cost.
Additional policies and FAQs
If you can't find something that suits you, just message me with a custom request and we can work together to create something just for you!