redmaplerun

Home Decor + Laser Engraving + Art

Homerville, Ohio | 1312 Sales

redmaplerun

Home Decor + Laser Engraving + Art

Homerville, Ohio 1312 Sales On Etsy since 2012

5 out of 5 stars
(217)

Announcement   SHIPPING INFO REGARDING ENGRAVED ITEMS:
If you're purchasing an engraved item, you will be emailed a proof to approve within 24 hours of purchase. Once approved, items ship within 1-2 business days. If you have questions, please don't hesitate to reach out!

Gift wrap now available. Select option at checkout.


Email: hello [!at] redmaplerun.com
Follow us on Instagram: http://www.instagram.com/redmaplerun
Follow us on Facebook: http://www.facebook.com/RedMapleRun
Follow us on Twitter: http://www.twitter.com/redmaplerun

Announcement

Last updated on Sep 24, 2018

SHIPPING INFO REGARDING ENGRAVED ITEMS:
If you're purchasing an engraved item, you will be emailed a proof to approve within 24 hours of purchase. Once approved, items ship within 1-2 business days. If you have questions, please don't hesitate to reach out!

Gift wrap now available. Select option at checkout.


Email: hello [!at] redmaplerun.com
Follow us on Instagram: http://www.instagram.com/redmaplerun
Follow us on Facebook: http://www.facebook.com/RedMapleRun
Follow us on Twitter: http://www.twitter.com/redmaplerun

Amy and Steve Combs

Contact shop owner

Amy and Steve Combs

View all 69 items

Updates

New in shop! Large 5" Wooden Snowflake Ornaments.

Tagged in this photo

Etsy's 13th Birthday Sales Event is happening now! Enjoy 15% off. Prices already marked. No coupon required.
Free standard domestic shipping on all serving platters!
View all 32 updates

About

Woodworking & Printmaking

Red Maple Run is the husband and wife team of Amy and Steve Combs. Amy makes the textiles and laser engraved items, and runs the online side of things, and Steve does the woodworking.

DIYers through and through, we believe in using your hands to make something, and if you're going to take the time to make something, it might as well look good too. We started making items that we couldn't find in stores and decided that other people probably felt the same way and opened Red Maple Run.

Shop members

  • Amy

    Owner, Designer, Maker

    I started Red Maple Run in 2013. I help design products, make the textile and laser engraved items, help with customer service, marketing, and shipping. I love Fjords, coffee, and reading lots and lots of books.

  • Steve

    Owner, Maker

    I make the wood products and help with shipping for Red Maple Run. I love running, good beer & whiskey (although not together), and tinkering in my workshop.

Shop policies

Last updated on September 24, 2018
Hello and Welcome to Red Maple Run! Come in, sit down and have a browse. We offer many functional items that will also add beauty to your home.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you are not satisfied with your order, please contact us immediately so we can make you happy!

No refunds on personalized or custom orders unless the mistake is ours.

We require photos of all damaged goods requesting a refund or replacement. If you can not provide photos of damage, we will not refund your order.

No refunds on items delivered to incorrect addresses provided by buyer.

Unfortunately, we are unable to refund shipping charges.

All refunds/returns must be shipped back with a shipping label with a tracking number to protect both the seller and consumer. We do not guarantee refunds or returns sent back by marking "Return to Sender" on the box.
Payment
All prices are listed in U.S. Dollars. All Ohio purchases are subject to Ohio sales tax.

Payment is due within 24 hours of purchase. If we do not receive payment, the transaction will be canceled. We accept Paypal and most major credit cards at this time.

Here is a helpful how-to guide on purchasing items through Etsy... http://www.etsy.com/help/article/339
Shipping
Most of our items are Made to Order. Therefore, they will not ship until 3-5 business days after your order date. We finish our orders in the process that we get them. If you need your item sooner, please contact us before placing your order so we can guarantee that we can get it to you in time.

Items will not be shipped until payment has been received.

We can NOT be responsible for packages that are lost or wrongly delivered due to an incorrect address. Please make sure that your address is correct. If the item is returned, buyer will be charged an additional shipping fee to have the item resent.

Most items ship via USPS First Class Mail or Parcel Post after they are made. Shipping upgrades are available at checkout. Some items ship via FedEx Ground due to the size, shape or weight of the item and packaging.

Shipping insurance and delivery signature available upon request. Please contact us before purchasing your item(s) so we can adjust price for you.

We take great care in packaging your items so they arrive safe and sound. If you have any concerns, please convo us or email us at hello [!at] redmaplerun.com.
Additional policies and FAQs
© 2013-2018 Red Maple Run.
All designs and visual media are © Red Maple Run and should not be reproduced. All rights reserved.

We gladly accept wholesale orders! Please contact us directly at hello [!at] redmaplerun.com for more info.

We love custom orders! However, we need a way to keep in constant contact with you. You must include a valid email address AND phone number when placing custom orders. This includes adding us to any safe lists you might have so that way our emails go through to you and not to a spam folder. Thank you for understanding!

Reserved listings are only held for 30 days.

All bread and cutting boards are finished with mineral oil. While there are no reports of people getting sick from walnut boards, if you have a tree nut allergy, we do not recommend purchasing our items made from walnut.

© 2013-2018 Red Maple Run.
All visual media is © Red Maple Run. All rights reserved.
hello [!at] redmaplerun.com | www.redmaplerun.com
Privacy
Information We Collect
To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order or personalization, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve my services; and
2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.

Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us:
For purposes of EU data protection law, we, Amy and Steve Combs, are the data controllers of your personal information. If you have any questions or concerns, you may contact us at hello [!at] redmaplerun.com Alternately, you may mail us at:

Red Maple Run, PO Box 53, Sullivan, Ohio 44880

More information

Last updated on Jan 17, 2018
Frequently asked questions
Do you offer wholesale?

Yes! Check out our QUANTITY DISCOUNT section to order right now. You can also contact us directly at hello@redmaplerun.com for more information.

Do you offer different sizes, colors or custom work?

Yes! Contact us directly at hello@redmaplerun.com with details of what you're looking for. We're happy to help!

Do you make everything in your shop?

Yes we do! Aside from our tea towels that come ready to print from one state over, we make everything right here at our studio in Ohio. We design, print, and sew all of our textiles. We also design, cut, and sand all of our wood products out of wood from a local saw mill that sources their wood locally. Our hands are quite literally involved in every step of the creation process!

Why is shipping so expensive on your wood products?

Most of our wooden items are heavy, large, or a combination of both and it's pricey to ship those kinds of items. It's even more expensive the further away you are from Ohio. No, we really don't have any control over it since USPS and FedEx set those rates but we always try to get you the best deal. As always, if you ever have a question about shipping, just send us a message. We're happy to assist with any questions!

Have a tricky name that you're engraving?

If your name ends in s, x, z, ch, or sh
ADD es TO MAKE IT PLURAL

If your name ends in a, b, c, d, e, f, g, h (see exceptions above), i, j, k, l, m, n, o, p, q, r, t, u, v, w, y
ADD s TO MAKE IT PLURAL

Let's use our last name Combs as an example...

TO PLURALIZE:
The Combs = One individual Combs (Singular)
The Combses = The Combs Family (Plural)

TO ADD POSSESSION:
The Combs' or The Combs's = This belongs to The Combs (Singular Singular Possessive)
The Combses' = This belongs to The Combs Family (Plural Possessive)