Anonymous on Jul 5, 2011
These earrings are simply stunning! They are so beautifully made! I was going to give them as a gift but now I'm going to keep them. They were beautifully wrapped with a hand written note and extra surprises! Thankyou SO much!!
I am very convo friendly, so if you have any questions that are not answered below, please feel free to contact me!
A full 20% of my net proceeds from all purchases goes directly to two fantastic non-profits:
10% to Invisible Children - http://www.invisiblechildren.com
10% to Green America - http://www.greenamericatoday.org.
Buy something from Red Snake, and you get to look good and do good at the same time!
Accepted payment methods
Please try to pay for purchases promptly. If I have not received payment within 3 days after purchase, I will send you a convo as a friendly reminder.
NOTE: Please make sure that your Etsy and PayPal shipping addresses match. If they do not, I will ship to the address listed with PayPal. You can also contact me to request that your item be shipped to a different address.
- To destinations within the U.S. - I charge a flat fee of $1.75 per transaction
- For destinations in Canada - the flat rate is $2.00 per transaction
- For destinations in Mexico – the flat rate is $3.00 per transaction
- For all other destinations outside the U.S. - the flat rate is $4.00 per transaction
I will do my best to get your shipment sent out as soon as possible after receiving payment. Usually I will be able to send it out the very next day, but I cannot guarantee that this will always be the case. If I expect a delay in shipping your item for any reason, I will notify you promptly.
I strive to be as eco-friendly as possible in my packaging. I save every plastic baggie, styrofoam peanut, and padded envelope from every purchase I make, so that I can re-use it to package items for my customers. I may also use shredded paper or magazines that would have gone in the trash or recycling bin anyway as cushioning in the package to protect items. I make every effort to keep your items safe and protected so that arrive to you in good condition. If you do receive something that has been damaged en route, PLEASE contact me a.s.a.p. so I can work with you to correct the situation before you leave feedback for me.
Free gift packaging may be available upon request. Please contact me before purchasing if you are interested in this option.
Also, to save paper I do not include a paper receipt with your order, unless you specifically request one.
Refunds and Exchanges
If your purchased item ever breaks, please contact me and I will work with you on a solution. In most cases, I will likely repair the item for little or no cost.
Additional policies and FAQs
If you see something in my shop that you would like in a different size or color, or with some other kind of adjustment, please don’t hesitate to ask me, and I’ll let you know if I can accommodate your request. I must say that, as I am so new to jewelry-making, there may be some requests that are out of my range of capability at this point, and if I feel that such is the case, I will let you know. I will not try to sell you my work if I don’t feel that it is up to par in terms of quality. However, most adjustments and custom requests are easily manageable, and I’ll happily try to accommodate your wishes in any way I can, so please don’t hesitate to convo me with requests!
A positive feedback rating is very important to me, so I will do my best to work with you to make sure you are a happy customer. Please contact me with any problems before leaving feedback so that I may have the opportunity to correct the issue. I will leave feedback for you as a customer, and I hope you will kindly do the same for me.
Thank you for visiting Red Snake on Etsy!