RedSunStudios

Handmade Modern Bohemian Jewelry

Los Gatos, California
| 538 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

RedSunStudios is taking a short break

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Note from shop owner Shop is on vacation until Wednesday July 13th.

Note from shop owner

Last updated on Jul 5, 2022

Shop is on vacation until Wednesday July 13th.

amy turner

Contact shop owner

amy turner

Reviews

Average item review
5 out of 5 stars
(79)
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Shop policies

Last updated on May 10, 2022

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Welcome and Thank you for being here! We are grateful you stopped by. Our sincere hope is that you love the piece you ordered as much as we loved creating it.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
For us to be happy, you must be happy. If you are unsatisfied with your purchase, please contact us within 7 days of delivery. We will accept a return if you are not fully satisfied. Refunds will be honored if the piece is returned to us within 14 days of delivery to you. The piece must be in the original condition and packaging. Damaged items are not refundable. Once we have received the necklace, we will refund the price of the piece minus all the shipping and handling. Return shipping is the buyer's responsibility.
Please contact us if you have any questions.

Note: The chain we use is delicate gold-filled chain. The charms are gold plated. In some cases, your piece will have a gemstone or beads. Proper care is necessary to maintain the beauty and integrity of the necklace. Please remove your necklace before showering, swimming, sunbathing, and sleeping etc. Kindly store it away from moisture and other elements where humidity, water, lotions and potions could impact the piece. Chemicals in perfumes, shampoos, and lotions as well as salt from the ocean, chlorine from the pool can loosen gems and affect the finishes.
Payment
We accept PayPal and most credit cards. All pieces will ship after payment is received.

We try to show the piece as clearly and beautifully as possible so you can get a clear idea of what you will be receiving. If you are not completely satisfied with your piece, please contact us before leaving a negative review so we can make it right for you by either offering a return or exchange. We are only as happy as you are.
We make every effort to ensure your satisfaction and to avoid refunds so if you have a question about something or need additional information or photos prior to ordering, please let us know.

Please be sure the address you have in your PayPal account or have entered otherwise is accurate before purchasing as that is where the label address will pull from.
Shipping
Pieces will ship within 1-2 days of purchase. Shipping is through USPS First Class mail. Priority mail upgrade can be purchased for an additional charge.
Special care is taken to ensure your items are carefully, securely and safely packaged, however we are not responsible for items lost or damaged in shipping.
Seller details

RedSunStudios is considered a professional seller (known as a trader) in the EU. What's this?