RedwingImports

Exotic and Original Handicrafts from Thailand

Chiang Mai, Thailand
165 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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RedwingImports is taking a short break

Note from shop owner Dear Customer , I am terribly sorry but due to logistics with the covid pandemic we are unable to ship by air at this time . We however can ship ocean freight which is 30 to 90 days delivery time. We also offer wholesale prices for more than one and larger orders.
Thanks , Hank

Note from shop owner

Last updated on Mar 2, 2021

Dear Customer , I am terribly sorry but due to logistics with the covid pandemic we are unable to ship by air at this time . We however can ship ocean freight which is 30 to 90 days delivery time. We also offer wholesale prices for more than one and larger orders.
Thanks , Hank

Redwing Imports

Contact shop owner

Redwing Imports

Reviews

Average item review
5 out of 5 stars
(45)
See reviews that mention:
Quality 7 Shipping 4 Customer service 3

About RedwingImports

Sales 165
On Etsy since 2015
  • Artisan preparing some monkey tree wood for some crafts.
  • Painting and doing the finishing touches on our mango wood candle holder sets.
  • Mr Lam putting the final details on the mobile hanging dragons.
  • Mr Toon doing his magic , creating a sculpture dragon on select piece of reclaimed teak root.
  • Personalizing animal pencils
Video summary: just a short video of Mrs Si Pin making the sculpture on the Bamboo incense tubes.

Thailand Handmade and Redwing Imports Story

Hello Everyone and thank you for checking us out.

We have been producing, designing sourcing and exporting handcrafted products from North Thailand for over 22 years. We have a team and partnerships all over North Thailand which has enabled us to work closely with the Thai Artisan villagers in order to produce quality and exotic handmade items.
Although our venture has taken us in so many different paths in regards to our home decor product line latley our main focus has been working with reclaimed wood and producing wood powder art reptiles and animals and dragon statues, dragon figurines as well working with Bamboo we found our selves specializing the popular smoking handsculptured incense holders.

My Personal Start:
My first year I started just purchasing and importing thinking that it was going to be a easy way to earn an income displaying my wares at markets ,shopping malls, music festivals and home shows . With finding this as a great opportunity I also found lots of obstacles.
While getting rave reviews from the direct market I was finding one of the most important issues was failing me...... "quality".

Knowing and learning that there was a market for these type of products I had to make a decision as to either address the issues or simply get out of the business.

After considering my options and knowing how much I enjoyed the people and their rich culture and realizing that this could be nothing but another great opportunity as I believe I had found the niche at this point.

From there I set up a work shop in order to introduce my necessary changes and upgrades and started building the relationships that I would need in order to succeed in this venture. Patience and learning how to be accustomed to Thai ways and culture led me to find a window of opportunity.

With a lot of back and forth between my changes and implementing them along with the production of the artisans I started exporting on a larger scale as my events got larger as well .

To date I have found myself involved in a wide variety of many different products and made so many great relationships and lessons along the way.

Myself and my team hope that you will have a look at our most unique quality handmade Items as it is not only our intention to satisfy our customers but yet to "Amaze our Customers !"

https://www.etsy.com/ca/shop/RedwingImports

The Best , Hank

Shop members

  • Hank Karhut

    Owner, Designer, Marketer

    Redwing Imports is a hands on Canadian business that designs, manufactures,some of the most unique and exotic hand crafted items for over 22 years. Artisans,staff and crafts people working collectively to deliver quality products from North Thailand.

  • Oui

    Shipper, Assistant, Maker

    Oui - Artisan, business lady, contracter and single Mom. Oui takes care of logistics, packing, managing and she also produces an item for me. While doing this she owns and operates her own handicraft business wholesaling to her long term clients.

Production partners

  • Khun Anne

    Chiang Mai, Thailand

    Khun Anne always seems to have some sort of a diamond in the rough tucked away that she had created. I purchase her crafts unfinished in San Patong at her village then we give them the drying time, sanding,applications, more sanding at my shop in Baan Tawai .

  • Khun Bee

    Chiang Mai, Thailand

    Bee has been in the handicraft business for many years. Knowing her through the markets from my many years of scouring them . She and her family produce the butterfly wing earrings at their home for me adding a few changes on my request.

  • Khun Julie

    Chiang Mai, Thailand

    Kuhn Julie and takes care of sculpture under my quality classifications while I take care of all treatments, sanding, control painting and designing. We both work with the painters and artisans in the villages. Khun Pim in Phrae province creates the dragon sculpture on the bamboo tube.

  • Khun Pim

    Chiang Mai, Thailand

    Pim and His family work collectively the village of Baan Louk to produce many handcrafted items . I purchase them unfinished and we put the lacquer finish on them at my shop with my staff.

  • Mr Ben

    Phrae, Thailand

    Mr Ben is another artisan in the surrounding villages of the Phrae province . He and his wife work together in the making of the sculptures . Thy have just built a new home and are trying to pay it off They have a baby girl that is 4 years old . Your typical couple trying to make ends meet.

  • Mr Dam

    Chiang Mai, Thailand

    Mr Dam and I go back at least 15 years producing many Items from life size predators to small motorbikes. We have worked diligently together feeding off each others ideas which allowed me to grow with creative ideas . He is a saint of a man !

  • Mr Gay

    Chiang Mai, Thailand

    Mr Gay produces all kinds of wooden carvings in the village of Baan Mae Tha Lamphun region . This area known as a wood carving village . We purchase them raw unfinshed and we finish them in my shop near Chiang Mai City.

  • Mr Lam

    Phrae, Thailand

    Mr Lam and his wife work together producing a variety of wood powder products .They do the best sculpture of the mobile dragons and is always willing to make any necessary specifications requested. He quickly became my favorite artisan to work with.

  • Mr Pern

    Chiang Mai, Thailand

    Mr Pern , does the painful detailed painting being a patient man he is able to get the most finest details in order for the sculpture to come to life and look real ! The painting is the hardest process on this python sculpture.

  • Mrs Noy

    Chiang Mai, Thailand

    Mrs Boonsri produces the lamps , I have added a couple dragon designs and I supply quality CSA cords for myself and her north American Clients. We work collectively and have a solid relationship. She works out of her home in Sankampang ,Chiang Mai.

  • Mrs Oui

    Chiang Mai, Thailand

    Oui makes is the creator of the moaic glass work along with the help of her family and some my my designs , a pain staking process . Oui also manages and process orders for Redwing Imports . She is a very important piece of the puzzle at Redwing Imports !

  • Mrs Si Pin

    Phrae, Thailand

    Mrs Si Pin produces and coordinates the production of this product with the family in this village as they all work together to produce it collectively. We bring them the select teak wood that we source and process at our plant in Chiang Mai. Unfinished we again complete the painting and the final

Shop policies

Last updated on January 2, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
The item can be returned only if there is issues with your product such as not as discribed in the description or damaged products this will be reviewed by myself and a decision will be made if there was any negligence involved,this must be done within 3 days from receipt. In this case we rquire multiple photos.

However, the item must be in its original unused condition to be returned, unless there is a manufacturer defect.

1. Please email us to request a refund and, based on your location, we will immediately provide you with a postal address.

2. Please include in your package a letter stating the reason for your return as well as the original receipt.

You can expect your refund within 7 business days of receipt of the returned items. We will notify you by email with the details of your refund, and we will issue the refund in the form of payment used to make your purchase.

We will not pay shipping for returns.
Payment
We presently accept credit cards (processed by Paypal - no Paypal account required) and Paypal (credit cards, e-checks and bank transfers) payments.
Shipping
Delivery times

We currently ship by default direct from Thailand by:
Air Economy Service: estimate delivery is about 14 to 23 business days.
Optional methods,
Air Standard - 8 to 14 business days
Air Express - 4 to 8 business days
All of our customers orders are provided with a tracking number

While we do often see shipments arrive sooner than expected we would like to note that you may experience longer delivery times due to customs-related delays.
If for some reasons we are unable to deliver an order within the guaranteed time frame, we will immediately contact you.

If you need your order to arrive quicker, please contact us so we can provide you with a quote.

Worldwide Shipping

Potential import duties, tariffs, taxes, brokerage fees and charges that might be due upon delivery, are not included in the item price or shipping cost. These charges are your responsibility. Please check with the Customs Office in the country of destination to determine what these additional costs might be prior to buying.

Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.

Please also check with the Customs Office in the country of destination about possible import regulations or restrictions that might affect your shipment.

Please note that we will not under-value merchandise or mark the item as a gift on customs forms.

Carriers

We ship all items worldwide and use the THAI POST (economy international services)

If you need us to ship your order with a courier (EMS, FedEx, DHL, UPS, TNT), please email us to get a quote.

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders will not have any tracking number.

Shipping to Australia

The importation of some products in Australia is, by law, subject to certain biosecurity import conditions. Some products are not allowed entry while other products are only allowed after the Department of Agriculture and Water Resources grants an import permit.

We cannot be held responsible for any items quarantined, destroyed or otherwise not delivered as a result of an import restriction.

Therefore, please check with the Customs bureau in Australia about any import regulations or restrictions (including quarantine) that might affect your shipment prior placing an order with us.

Shipping to Germany

Unfortunately are unable to supply orders to Germany with a tracking number for our free shipping due to Germany Post regulations. If you would like to upgrade we will be able to supply it at that time.
Additional policies and FAQs
We can develop customized products for diverse projects and clients. We tailor to your specific needs and understand the attention to detail required when developing your product designs and collections.

Also, if you like a product showcased on our shop and would like to acquire it in bulk, please contact us.