Announcement
December!
Featured items
Items
All Items
Reviews
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Miss on Dec 5, 2024
5 out of 5 starslove this badge holder for Gryffydor house! came just in time for Halloween. Highly recommend
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CozyElbows on Nov 27, 2024
5 out of 5 starsShipped out very quickly and was packaged well. Happy customer
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Candice on Jul 3, 2024
4 out of 5 starsBeautiful scrub cap. I wish it was a little larger. I have long braids (butt length) and my hair just barely fits in the cap. Other than that, love it!
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About ReflectionsbyZana
Who are we?
Shop members
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Zana
Owner, Creator
Wife Mother of three 20+ year Nurse Traveler Serial Creative I ENJOY being a constant creative and am always flush with new ideas--but the hubby likes to call himself the "weight to my balloon". Le sigh...
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Mr Zana
Owner, Marketer, Shipper
Husband Father of 3 Logistician Introvert Sarcasm Enthusiast I'm the behind the scene guy who likes to do the work that keeps us being great. I package, market and hide the business credit cards from Zana. So if you see new things, I've failed.
Production partners
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Industry POD Supplier
Shanghai, China
A POD company that prints our designs on quality products and ships them directly to you.
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Design Fabricator
Shanghai, China
Helps bring our designs to life.
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Industry Bag Manufacturer
China
They bring our bag designs to life with top quality materials, excellent quality checks and fast shipping.
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Reflections By Zana LLC
Sugar Land, TX
We make these designs in house and customize them per your request.
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Clothing Manufacturer
Wangqing, China
Produces compression socks as designed with logos and specific designs.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Do you wholesale?
Yes we do!
We would love to discuss our wholesale options with you, message the shop for moreninformation!
My badge reel is broken. Do you offer a product warranty?
Without a doubt we offer one of the best warranties you'll ever see!
Reflections by Zana offers an
unconditional, 90-day manufacture defect warranty.
Message the shop for more information.
Can I Return A Shipped Item
Absolutely!
With the exceptions of Scrubs Caps and Compression Socks, our items carry at least a 30-day return policy. However, it if is not the fault of Reflections by Zana or a defect, the cost of return shipping falls on you, our customer.
Can I cancel my order?
Certainly!
We offer a 6-hour window from the time of purchase to cancel all orders. If it has not yet been shipped, we will honor that cancellation as well.
Do You Refunds/Returns/Exchanges?
Of course!
Item must be within the refund/return period AND must be in the same condition as it was when it was purchased and shipped.
My Package Was Shipped To The Wrong Address. What Now?
The only address we ship to is the address submitted.
If you placed an order with the incorrect address and:
It has not shipped--we will be more than happy to correct the address and make a note of it on your order. We will also take a picture of both addresses and the confirmation made by you.
It has shipped--you'll have to contact the carrier (USPS) to make arrangements. Once the package has been accepted by the postal service, we (the shipper) cannot have the package redirected. Only you (the shippee) can request any changes to address or location.
If the package is returned to us, a reshipment fee of $5.49 will be incurred by you (the shippee) to resend the package. No exceptions.
Custom and personalized orders
Definitely!
However, you must reach out to us IMMEDIATELY so that we can provide further instructions on upgrading your shipping.
Seller details
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