ReflectionsbyZana

Specializing in the Badge Reels that Tell YOUR Story

Houston, Texas
|
| 23,923 Sales | 5 out of 5 stars 5 out of 5 stars

ReflectionsbyZana is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    December!

Announcement

Last updated on Dec 3, 2024

December!

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Reviews

Average item review
5 out of 5 stars
(4743)
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About ReflectionsbyZana

Sales 23,923
On Etsy since 2015

Who are we?

Shop members

  • Zana

    Owner, Creator

    Wife Mother of three 20+ year Nurse Traveler Serial Creative I ENJOY being a constant creative and am always flush with new ideas--but the hubby likes to call himself the "weight to my balloon". Le sigh...

  • Mr Zana

    Owner, Marketer, Shipper

    Husband Father of 3 Logistician Introvert Sarcasm Enthusiast I'm the behind the scene guy who likes to do the work that keeps us being great. I package, market and hide the business credit cards from Zana. So if you see new things, I've failed.

Production partners

  • Industry POD Supplier

    Shanghai, China

    A POD company that prints our designs on quality products and ships them directly to you.

  • Design Fabricator

    Shanghai, China

    Helps bring our designs to life.

  • Industry Bag Manufacturer

    China

    They bring our bag designs to life with top quality materials, excellent quality checks and fast shipping.

  • Reflections By Zana LLC

    Sugar Land, TX

    We make these designs in house and customize them per your request.

  • Clothing Manufacturer

    Wangqing, China

    Produces compression socks as designed with logos and specific designs.

Shop policies

Last updated on Dec 1, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 24 hours of purchase

More information

Last updated on Feb 2, 2024

Frequently asked questions

Do you wholesale?

Yes we do!

We would love to discuss our wholesale options with you, message the shop for moreninformation!

My badge reel is broken. Do you offer a product warranty?

Without a doubt we offer one of the best warranties you'll ever see!

Reflections by Zana offers an
unconditional, 90-day manufacture defect warranty.

Message the shop for more information.

Can I Return A Shipped Item

Absolutely!

With the exceptions of Scrubs Caps and Compression Socks, our items carry at least a 30-day return policy. However, it if is not the fault of Reflections by Zana or a defect, the cost of return shipping falls on you, our customer.

Can I cancel my order?

Certainly!

We offer a 6-hour window from the time of purchase to cancel all orders. If it has not yet been shipped, we will honor that cancellation as well.

Do You Refunds/Returns/Exchanges?

Of course!

Item must be within the refund/return period AND must be in the same condition as it was when it was purchased and shipped.

My Package Was Shipped To The Wrong Address. What Now?

The only address we ship to is the address submitted.

If you placed an order with the incorrect address and:

It has not shipped--we will be more than happy to correct the address and make a note of it on your order. We will also take a picture of both addresses and the confirmation made by you.

It has shipped--you'll have to contact the carrier (USPS) to make arrangements. Once the package has been accepted by the postal service, we (the shipper) cannot have the package redirected. Only you (the shippee) can request any changes to address or location.

If the package is returned to us, a reshipment fee of $5.49 will be incurred by you (the shippee) to resend the package. No exceptions.

Custom and personalized orders

Definitely!

However, you must reach out to us IMMEDIATELY so that we can provide further instructions on upgrading your shipping.

Seller details

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