I use tracking on almost all packages so if it gets lost, we should be able to find it and rectify the issue. If you choose the ordinary shipping I won't take responsability if your package is lost.

I do not take responsibility for delay in delivery, once the order is shipped the time to arrive depends on Correos, the company that I choose to ship all orders and your local post office.

If an item is broken in transit, please contact me before leaving feedback, and i will gladly work something out with you so we can all be happy.

I do not take returns, as most my items are earrings and there for I can not resell once they have been worn.

Refunds are given if for some reason your item was lost in the mail with tracking number and we can not track its location, or if you request a refund before your item is sent. (unless custom ordered unique pieces then a refund will be given if the item has not been created yet).

Now you can pay with Paypal and direct check out.

SHIPPING UPDATE (READ BEFORE ORDER)

Orders are shipped with Correos España, our national postal service.

Now you have two shipping options and the differences between them are very important so please, read carefully before choosing one option.

Ordinary shipping: Even if I'm not very comfortable with this option I wanted to give you the opportunity of choosing a cheaper but uncertain way to ship your order. This shipping mode doesn't have any tracking number, so we can't follow your order and we can't make anything if the package is lost, that's why I don't feel comfortable with. It usually arrives without problems but I won't take responsibility if something happens. +50€ orders will get a tracking number without upgrades.

Tracking number: These orders have tracking number and you can follow it through your national Postal Service website when the package arrives to your country. Before that, you can follow the package in the Spanish website "Correos". If you don't speak Spanish and you need help just send me a message, I'll check your tracking number and translate the information for you. If your package doesn't arrive in one month we can ask the postal service to find it and if they can't find it they will give you a money compensation.



SCHEDULE

Right now there's only one person completing all of the orders. This is part of why my turnaround time is 2-3 weeks as well as the time it takes for me to make your order once we order it. Please note this turnaround time is an APPROXIMATE time. There are times I get it done sooner than 2 weeks, but there are also times when it's a few to several days after the stated turnaround time. Sometimes supplies get delayed, I get sick, or orders come in all at once and all of that delays completion time. If there's something you want the order for that's within or at the end of the turnaround time, please let me know. I try really hard to accommodate customer deadlines.

While I understand that you're excited about your order, there's no need to message me right at the end of the turnaround time period to see when I will be completing your order. I assure you that if you haven't heard from me saying your order has been shipped, you will within a few short days. However, if you really can't wait, I will always answer your message if you send me one.


UPDATE

I'm starting a new Arts degree, so I'm working very hard to manage my studies and my work here by my own. As I said it's pretty hard and I'm trying to make it the best that I can so please I hope you can understand that sometimes some orders get a little bit more time than expected. It's not always, of course, in fact I use to ship most orders sooner than expected because I'm trying to have some stock, but with some orders, especially custom orders, it may take a few days more, nothing crazy.

Thank you so much for your support, it means a lot for me :)

FAQs

I need my order for a birthday, will it arrive on time?
If you need an item in time for a gift, or special occasion send me a message before the payment, I usually make my best to accomodate to your deadlines but understand that I can't make any order, ship it and arrive in less than 24 - 48hr, so please prepare your gifts in advance.

Could you make a custom piece (necklace, figure, drawing, painting, ...)?
Of course, I'm pretty brave with art and I'll venture to make almost anything you need, just ask me and I'll find the best options to make it.

Could you make me a discount?
I try to adjust all my prices but I still need to eat every month and I don't have other job, every piece needs many hours of work and most of my products prices are lower than they should. Anyways I always try to make discount prices for large orders and returned customers. So if you want a discounted price you can make your order with some friends and I'll make you an offer for all of you.

You shipped my order 2 weeks ago and I didn't recieve it, is something wrong?
No, everything is normal, the estimated time to arrive to international countries is 3-4 weeks, so we don't need to worry. If after a month the package doen't arrive let me know and I'll proceed to talk with the postal service.