rellasbellas

I strive for my buyers to be 100% satisfied with their purchases and shopping experience in my shop. If you are not completely happy with an item, please contact me within SEVEN days of receipt to discuss arrangements for a refund or exchange. You will be responsible for all shipping charges and returning the item in its original packaging. I CANNOT accept the return of jewelry that has been worn or used.

If an item breaks after being worn only a few times due to a defect in the materials or workmanship, please contact me to make arrangements for a repair, exchange or refund. I will be responsible for all repair and shipping charges.

I cannot be responsible if an item breaks due to other events that do not have to do with a defect in materials or workmanship (example - it gets dropped or stepped on). I can still try to repair the item if possible, and you will be responsible for all repair and shipping charges.

Custom orders cannot be returned unless there is a defect in materials or workmanship.

I accept PayPal in US dollars as the only method of payment.

I ship items on tuesdays and thursdays via the USPS. {sometimes more often}


Want to surprise someone? I am happy to ship to a "giftee's" address. I will even "giftwrap" your item. I'll include your message on the gift tag too. At no extra charge.