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Note from shop owner My shop is currently closed/on vacation...please check back again soon. ♥♥.•:

Note from shop owner

Last updated on Jul 14, 2018

My shop is currently closed/on vacation...please check back again soon. ♥♥.•:

Renee Rough

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Renee Rough

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About

Clay Creations ~♥ Handmade with ♥Love & Care♥ ~

Hello, welcome to Renee Rough Creations!

I’m Renee, Artist of Renee Rough Creations. ♥ I'm a wife, mom & owner of 2 dachshunds.

Art has always been a passion of mine and in 2010 I officially started my polymer clay home business. Over the years I've added hand-stamps cards, pillow covers and pieces of art work I've created.

I thank each & everyone one of my customers, family & friends for their support, kind words, encouragement & all the sharing of my creations.

~Every piece is handmade with love and care, one at a time, at my home. ~

♥Check out the local newspaper article on my clay business♥
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http://www.ellwoodcityledger.com/news/local_news/from-clay-to-cute/article_21fe6875-41ae-51aa-8e90-e267927f9609.html

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Shop members

  • Renee Rough

    Owner, Artist

    Artist~♥ Polymer Clay Art ♥Cards ♥Pillow Covers & More ♥ Handmade with ♥Love & Care♥

Shop policies

Last updated on November 19, 2017
Welcome to Renee Rough Creations
♥ Polymer Clay Creations♥ Cards ♥ Pillow Covers & More

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
♥ All sales are final

♥ I want to make sure you have the very best experience when buying from me on Etsy. Please let me know if there are any problems with your order before leaving negative feedback so that I have a chance to make things right. If you have any questions, concerns, inquiries or there is an error in orders or listings please feel free to contact me for help, answers or so we can work something out. ♥ I do my best to list all items honestly & correctly but humans do make unintentional mistakes sometimes-I do my best to correct any such errors. ♥ Thanks and happy shopping!
Payment
♥ I accept PayPal, Credit Cards & Etsy Gift Cards as payment. USD/US FUNDS ONLY Payment is due within 72 hrs. of purchase.

♥Payments are securely processed through PayPal & Etsy. I do not receive any of your personal financial information.

♥Please pay within 72 hrs., if no payment is received within time limit your order will be cancelled.

♥If you have any problems, please email me ASAP.

♥Once payment is placed there are no cancellations.

♥PayPal E-Checks must clear before item(s) will be shipped.
Shipping
USA Shipping Info:

♥FREE Shipping & Special Promotions are only included on the first time the item(s) is shipped. If the item(s) needs to be shipped again, returned, or unclaimed for any reason, I am not responsible for shipping cost here-after. Customers then become responsible for any further shipping cost.

♥ Domestic (USA) orders ship with Delivery Confirmation Tracking, unless otherwise noted in listing. (some supplies do not come with delivery confirmation). Please see individual listings for noted exceptions.

♥ Orders are shipped through USPS by First Class Mail.

♥ Some Orders are shipped Priority Mail for 16+ ounces in USA or larger items or as indicated on listing.

♥All Domestic (USA) orders shipped with Priority Mail have Delivery Confirmation Tracking. Unless otherwise noted in the description of the item. Some items will not be shipped with tracking to keep cost low.

♥All orders are processed in the order PAYMENT is received. Please allow 2-5 business days for your order (non-custom) to ship. Remember to add 3-5 days for USPS to deliver it. You will receive an email from PayPal.com once the order has shipped or Etsy (based on your method of payment).

** Pennsylvania Residents are charged a 6% Sales Tax. **

♥ Supplies Sold "AS IS"

♥***Please make sure that the address on your ETSY account is UPDATED to your CURRENT SHIPPING ADDRESS. When an order is placed, the item(s) will be shipped to your Etsy account address. If an order is returned to me because of an incorrect address, the customer is then responsible for the shipping price with tracking to ship the item again to the correct address.

♥ Please consider holiday & weekends when ordering for gifts.

♥Postal delays can sometimes occur; this is out of my control.

♥Severe Weather conditions can sometimes occur causing delay in shipment & delivery; this is out of my control.
Additional policies and FAQs
♥Smoke-Free Environment

♥ Care Instructions Clay: To clean, wipe gently with a damp cloth or baby wipe or dust with a soft brush. Avoid direct sunlight to prevent fading. "DO NOT SCRUB!" Repair with super gel glue. Not a toy. Keep out of children's reach. Non-edible.

♥ Care Instructions Pillow Covers: Machine Washable on gentle/hand-wash cycle with mild detergent. Air-dry only!
Fabric has been pre-washed & shrunk before sewing.
Some chalk measuring marking may remain inside the cover after the covers have been put together. This can easily be removed with washing.

♥ Pillow covers do not ship with pillow form/insert. These forms/inserts can be purchased at most craft stores or major retailers in store & online like JoAnn Fabrics, Walmart, Amazon, etc... Size of pillow cover is indicated in listing.

♥ Cake Toppers should not be placed directly onto food. Please always use a separation protector between the clay piece & any food for your safety.

♥Holiday Orders: Christmas cut-off within the USA is:
December 3

♥***Note: Penny or any money/monetary in photo is for size comparison only. Penny or any money/monetary in photo is not shipped with item or sold with any item(s).

♥ I reserve the right to change policies & terms without notice.

♥ Please Note: My items may be considered miniature as they are usually below 5" tall. Please be aware of sizes before ordering. Thank you.

♥Most of my items are complete & ready to ship, unless otherwise indicated.
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