restowe

handmade metal buckle dog and cat collars + leashes

4142 Sales

restowe

handmade metal buckle dog and cat collars + leashes

4142 Sales On Etsy since 2008

5 out of 5 stars
(1414)

Shop owner

heather

Contact

Announcement   Life is good and we are excited to announce that we are moving on in new directions. Thank all of you for your support and please take advantage of our store closing clearance sale.

Announcement

Last updated on Sep 25, 2016

Life is good and we are excited to announce that we are moving on in new directions. Thank all of you for your support and please take advantage of our store closing clearance sale.

heather

Contact shop owner

heather

About

"old-school" metal buckle collars with our innovative, patent pending 'no-flap' design

We are a very small company in rural Virginia. All of our collars and leads are made by hand in our small studio near the Blue Ridge Mountains. Our collars have several qualities that make them ultra luxe and truly unique.

Here are few important things you should know about us:

- While many swear by plastic side-release buckles, we have always preferred the look and functionality of a collar with a metal double bar buckle and grommets. But we saw this type of collar as having a big flaw. We did not like the ‘flap’ that often occurred at the end. You know exactly what I’m talking about, right? Well, we have changed all that. Our innovative collar design eliminates the “flap”. A series of small magnets embedded in the collar help the end (or flap) adhere to the rest of the collar. This internal feature does not affect the look or fit, nor does it add any weight to the collar. You won’t even know they are there but you will notice how well they work.

- We only use jacquard ribbon on our collars. Unlike satin or grosgrain ribbon which is printed, the design is actually woven into jacquard ribbon. Jacquard ribbon is considerably more expensive than printed ribbons but it lasts much longer (the design on printed ribbon will rub off over time) and the look is much richer.

- We love our pets and believe they deserve nothing but the best. And that’s exactly what you’ll find in our shop.

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Shop members

  • Heather

    Owner, Maker, Designer, Curator

Shop policies

Last updated on December 23, 2014
Hello! Welcome to my shop.

I work on 3 webbing widths; 1/2", 3/4" and 1".
My 1/2" collars are recommended for toy breeds and cats. Collars in this section are available in sizes xsmall and small. If you are ordering for your cat, you will likely need an xsmall but it is always a good idea to measure to be sure.
My 3/4" collars are available in small, medium and large.
1" collars are available in medium, large and xlarge.
For detailed measurements on each size, please see individual listings.
If you need a custom size or are concerned you may need a collar that is between sizes, please don't hesitate to ask. I am more than happy to make custom sizes.
Leashes are available in most styles.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept PayPal or all major credit cards.
Shipping
Most of our products are made to order. We typically complete and mail orders in 3 to 5 business days … I say typically because we are a very small business and sometimes life happens. If for some reason there will be a delay with your order we will contact you with the details.

We ship your entire order in the US and to Canada for just $3.75.
If you live outside of the US or Canada, we ship your entire order for just $6.25.

US customers – Transit times for first class mail can vary quite a bit. If your order is needed by a certain date and you would like us to ship your order priority mail, just let us know. The cost to ship priority is $7.25 (or less).

International customers – Transit times can vary a lot… anywhere from 2 to 4 weeks… and if you live in Australia or New Zealand, it could possibly take as long as 6 weeks. Most international orders are received in 3 weeks but occasionally customs and the postal service can be a little unpredictable so we just want you to be prepared for the possibility of a longer than normal transit time.
Refunds and Exchanges
We want our customers to be happy! If for some reason the size does not fit or if it just doesn’t suit your angel (or little devil) let us know. We can work together on a solution. We want you and your pooch or kitty to be happy!

Standard (non-custom) Orders – We gladly except exchanges for standard styles and sizes (non-custom). Should you choose return your item, we will happily reimburse you the cost of the item as long as it is returned unworn and undamaged. You will be responsible for the return shipping cost. Reimbursement will be made to you upon receipt of the returned item. If you would like to exchange your item(s), we’ll send out your replacement after we receive the item(s) you are exchanging. When it comes to size, please measure your pet’s neck carefully to avoid the exchange process. Should you choose to return or exchange your purchase, please contact us first so we can watch for your shipment.

Custom Orders – Custom items can not be returned or exchanged.
Additional policies and FAQs
Are your collars washable?
You bet! Wash them in cold water and lay flat to dry. I do not recommend washing them in the dishwasher. The extreme heat produced by a dishwasher is not good for any of the collar components.

How do I measure my dog’s (or cat’s) neck?
Use a soft measuring tape to measure the circumference of your dog’s neck. If you do not have such a tape measure, use a string to measure your dog’s neck then measure the string against a yard stick or rigid tape measure.

Do you make custom orders?
You bet! One of the most common requests is for custom sizes. While there are a few limitations, we are more than happy to work with you to make sure your pet gets the perfect fit. Another common request is to have a collar made in a different width than is shown in our shop. This is possible but only in certain cases. Whatever your need, please contact us. heather [!at] restowe.com

Do you donate a portion of your proceeds to animal rescue?
For sure!! While we do not have a set $ amount or % we donate each month, we make regular contributions to numerous organizations. We make monetary donations, we donate merchandise for auctions and fundraisers and we often buy merchandise from organizations to aid in their fundraising.

Do your cat collars have any safety features such as a breakaway buckle or elastic o-ring?
No, my collars are made exactly as seen in the photos. I recommend my collars for house cats. House cats are far less likely to get hung on something than an outdoor cat. However, no one knows their cat better than you. If you feel your cat needs a collar with a breakaway buckle or some other type of safety feature, I would never try to talk you out of it. On the other hand, my collars are a great alternative for people with smart and sassy cats that have learned to remove their breakaway collars.

I am ordering a collar for my cat and would like a bell. Is that possible?
Absolutely. Just send us a quick note (heather@restowe.com) after you checkout or add a note in the 'message to seller box' during checkout.