retoolsf's Shop Policies
Thank you for checking out our shop! We design and make vegan-friendly cases and bags with an emphasis on style and function. Most of our products use repurposed materials, like seat belts.
We accept PayPal and Direct Checkout. CA residents are subject to 8.75% sales tax. If you need to cancel an order, please let us know. We'll be happy to do so as long as your order has not yet shipped.
We ship via USPS. Once your order has shipped you will receive a tracking number. We prefer to use recycled packing materials; please let us know if you would like new packaging.
We generally ship within 1-3 business days of receiving payment.
International Buyers: Buyers are responsible for any and all custom fees, duties, taxes, tariffs, VAT, and/or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from the US.
Refunds and Exchanges
Items may be returned or exchanged within 7 days of the delivery date.
Items must be in original condition and shipped at buyer's expense.
Buyer has the option to receive a refund less shipping charges or exchange for another item and pay any additional shipping.
Please contact us before returning an item.
Additional Policies and FAQs
Should you have any other questions feel free to contact us.
Last Updated December 1, 2014