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RetroBirdDesigns

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RetroBirdDesigns

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Shop policies

Last updated on February 4, 2011
Hello and welcome to Retro Bird Designs, where you will find Handmade and Retro inspired clothing and gifts. Mostly for children, but also for those that are still young at heart.

Custom orders are welcome, please convo me with any questions or requests you may have. If I have the fabric, I will make it for you, please just ask. If I don't have the fabric, we will work with something new.

Please check back regulary to see what new creations I have listed for you.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I do not offer refunds or exchanges on items purchased. All sales are final, so please choose carefully. If for any reason you are not happy with your purchase, please contact me so we can work through any issues you may have. If the wrong item has been sent, or it proves to be faulty or of incorrect size, the item will be replaced as ordered. Your satisfaction is most important to me, please feel free to contact me anytime to discuss any matters you may have.
Payment
I would like payment within 3 days of the date of purchase. If this is not possible, please convo me to discuss options. I will not make or ship items until full payment has been received, so please be aware of any time delays this may cause.

I accept Paypal from International and Australian buyers. I also accept direct bank deposits from Australian buyers only. Please convo me for my bank details if you wish to pay via this method. All prices and postage charges are in US dollars.
Shipping
I ship twice a week, on Tuesdays and Fridays, however, if you require your item urgently, please convo me so we can make arrangements to suit you.

If you would like your purchase Express post or Registered Post, please convo me, and I will advise if it is possible to do so to your location and what the costs will be.

For Australian residents, regular post is $5 for up to 500 grams, $9 for any items greater than 500 grams, but less than 3kg. Additional charges apply to Express or register post, please convo me for these.

International customer, please contact me for shipping costs, as these depend on the weight of the item and the method, being air or sea. Extra postage costs apply if you wish to Express or Register your purchase.

Once your parcel has been posted, I am not responsible for it if it has not been insured. If in doubt, please choose your postage options carefully.

I do not charge any handling or packing fees. All packaging costs are included in your postage charge only.
Additional policies and FAQs
Any questions, please convo me, I will aim to reply within 24 hours of your email.

I welcome custom requests, please feel free to contact me, so we can work on the perfect solution for your needs.

At this stage, I don't offer items for consignment. I am open to wholesale orders on a 10 item minimum, please convo me for details.