retrosymphony

vintage lighting & accesories for the home

Des Moines, Iowa · 803 Sales

retrosymphony

vintage lighting & accesories for the home

Des Moines, Iowa 803 Sales On Etsy since 2010

5 out of 5 stars
(301)
tony laurenzo

Contact shop owner

tony laurenzo

View all 242 items

Reviews

Average item review
5 out of 5 stars
(301)
Helen

Helen on Jun 5, 2018

5 out of 5 stars

This is one of two lamps I bought, and I think it's the most beautiful lamp I have ever owned - it's perfect! The shop owner has been super helpful, very service minded and kind! My highest recommendations - I hope to be back for one more swag lamp later. Thank you for all your help :))

Helen

Helen on Jun 5, 2018

5 out of 5 stars

This is one of two lamps I bought, and it's even more beautiful than I imagined. The shop owner has been super helpful and kind and the service has been (still is) great. My highest recommendations - I hope to be back for one more swag lamp later :)

View all 301 reviews

Shop policies

Last updated on January 20, 2018

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
I want you to be happy with your purchase!

If for some reason the item doesn't fit your needs or you change your mind, I accept returns if notified within 3 business days of delivery. The item will need to be sent back within 1 week of notification of intention to return. In this case the buyer is responsible for return shipping costs and the refund will not include original shipping cost.

Purchase with confidence. In the case of damage or error on my part, shipping cost both ways is covered by me. No buyer will ever lose money if I make a mistake or there is damage.
Payment
paypal, credit cards and money orders are all accepted. If you wish to pay via personal check, please contact prior purchase.
Shipping
Items are shipped via Fedex or USPS, whichever is more cost effective. All items ship with insurance. Tracking is provided for all items with the exception of USPS First Class Packages.

Please make sure the shipping address provided is valid and correct. I am not responsible for any additional shipping costs due to buyer error. If an item is returned as undeliverable it will cost three times the original shipping cost to fix it. (original shipping cost, return shipping cost and the cost to ship it again) Fedex and USPS both charge for the return transit of undeliverable shipments.

If purchasing outside the Continental US, please message for rates and availability.
Additional policies and FAQs
Please READ the description carefully and EXAMINE the photos carefully. All items are sold "AS IS". You can expect descriptions to include any flaws of note. But please remember that you are purchasing vintage and antique merchandise and should expect superficial signs of age and use.

Prior to use, it is recommended that vintage and antique electric lamps and fixtures be examined by a qualified electrician to ensure they are safe for use. When purchasing from Retrosymphony, the buyer is accepting this responsibility and liability of use.

It is strongly recommended that proper wattage bulbs be used at all times. If unsure, a qualified electrician can specify the maximum wattage that can be used for any specific electric item.