retroverse

LOSS/DAMAGE IN TRANSIT: I take great care in packaging my items. Should loss or damage occur in transit to you, I assume full responsibility. I do ask that you send me a digital photo of the damages so I may file an insurance claim.


RETURNS: I accept returns within 30 days of the date you receive your purchase, provided the item is received in its original condition. You will be responsible for return shipping, insurance, any loss or damage in transit, and any other costs incurred as a result. If you are unsatisfied with your purchase, please message me to discuss.

PAYPAL: Please make all payments with PayPal at the time of purchase. If payment is not received within 48 hours of purchase, I reserve the right to cancel the sale.

If you do not have a PayPal account, contact me to discuss alternative payment methods.

ORDERING GIFTS: If you’re ordering gifts and need your items by a certain date, please note: Your order is being shipped USPS from Germany. Most packages are delivered 7-14 days after shipment. If you’d like, message me with your zip code. I can give you a delivery estimated based on the last package I sent to your region.

I can also:

1) Gift wrap and send your order directly to the recipient (gift wrapping is free). Please add a note to the order, convo or mail me at meg.riggs(at)gmail(dot)com to let me know. No problem if you don’t have the gift recipient’s address with you when you place your order. Just send me a note to let me know it will be shipped somewhere other than the address in Etsy/Paypal.

2) Ship your package USPS Express Mail at additional cost. Because I’m shipping USPS from Germany, Express Mail, more often than not, is much more expensive and not much faster than Priority Mail. But it may be the best way to get it there on time. Convo or mail me at meg.riggs(at)gmail(dot)com with your zip code for a rate quote.


INTERNATIONAL SHIPPING: Currently only set up to ship to the U.S. In another country? Message me and lets talk.


USPS PRIORITY MAIL: All packages ship USPS Priority Mail from Europe. I ship within 5 business days of the time of purchase.

Typically, you will receive your package 7-14 days after it was mailed. Please allow a few extra days during the holidays.

You will receive a tracking number. Please note: I am currently in Germany. USPS tracking information will not be available until your package reaches the U.S.


OTHER: If you'd like to use USPS Parcel Post to reduce shipping costs, please contact me.

As much as possible, I use recycled packing materials.

PLEASE NOTE: All items are vintage, preowned and preloved. They have been stored in a smoke-free, pet-free home. I make every effort to describe, photograph and measure my items accurately. However, I am not an expert. Please contact me with any questions prior to purchase.

I'm in Central European Time zone right now. If you message me, I may not get back to you immediately. Thanks for understanding.


ON THE FB: To find out what's coming to the store before it's listed, or learn about special promotions, like retroverse on Facebook.
http://www.facebook.com/RetroverseVintage