We make all our pieces by hand in our professional jewelry studio!!
Check out images of our studio & pieces in progress: http://www.flickr.com/photos/retsina/
Accepted payment methods
Returns and exchanges
Any concerns with your order should be reported within 10 days of receipt, we will happily work with you until your satisfaction is reached. :)
We accept payment through PayPal. You do not need a PayPal account to check out using their website, you can pay simply and safely with any major credit card through: www.paypal.com
Orders must be paid for in full before they are shipped. If paying with an electronic check please understand that your order will not ship until it has cleared (normally 5-7 business days from day of payment).
If you would like to pay using a different resource, please contact us and are happy to make other arrangements :)
We ship via USPS first class parcel post. Other services are available, please ask us and we will be happy to accommodate!
We no longer ship to PO Boxes, but we would be happy to obtain your address privately through you. We do not sell customer information.
Orders over US $200.00 are shipped via Priority mail with insurance.
If you are in need of faster shipping please let us know!
INTERNATIONAL customers: Parcels shipped internationally will be shipped via USPS first class international post. These items can take between 1-6 weeks to arrive once they are shipped. Please understand the BUYER is responsible for any charges you may encounter in your country for the delivery of your package.
In the sad event that a package is lost, misplaced, damaged or stolen during transit we are more than happy to work with you to find a solution & get your package to you!