Therefore, please do not hesitate to contact us for any reason at all. Whether you would like to verify a component of your order, inquire after a specific product, or simply get to know us better, we freely welcome any and all questions. Your satisfaction is our top priority.
Accepted payment methods
Returns and exchanges
If you received a faulty item, we will gladly send a replacement within seven days. Please report the faulty item to us via email right away before returning the faulty item.
Returned products must have all original packaging and accessories.
We will bear the shipping cost for the replacement item. However, buyers are responsible for the return shipping costs under any circumstances.
We will offer a full refund on item price if, for any reason whatsoever, a replacement is not available. Unfortunately, shipping and insurance costs are not refundable.
If you are paying with a credit card or through PayPal, click Pay Now. You will be taken to PayPal to complete the purchase. Note that you do not need a PayPal account to pay with PayPal, you can pay with just a credit card if you wish. After payment, you will be redirected back to Etsy automatically.
*Orders under $140.00 have a choice between EMS shipping and Registered Standard Air Mail. If your order is under $140.00, please specify which shipping method you prefer.
-- EMS Shipping costs $20.00, comes with a tracking number and arrives in three to four days.
-- Registered Standard Air Mail costs $4.50, comes with a tracking number, and arrives in about ten days.