TreasuresByNeissa

Custom Crochet and Other Hand-crafted Pieces

Benton, Kentucky · 462 Sales

TreasuresByNeissa

Custom Crochet and Other Hand-crafted Pieces

Benton, Kentucky 462 Sales On Etsy since 2008

5 out of 5 stars
(136)

Shop owner

rewards4u

Contact

Announcement   Welcome to my shop!

I am updating my shipping dates several times a week. As of right now I am only a few orders away from shutting down orders guaranteed for Christmas delivery. This will change as orders are completely. I am stitching extra hours to get ahead at the moment :) If you have any questions or would like a shipping date estimate please let me know.

I love to crochet, as you can tell while browsing my shop! Most everything you see can be customized into the size and color of your choice. Looking for something you don't see? Send me a message with details about what you are looking for. I love crocheting new things and making custom pieces!

You will also find handmade wood items made by some of my family members.

If you have any questions about the items I have listed please don't hesitate to ask!

Announcement

Last updated on Nov 5, 2016

Welcome to my shop!

I am updating my shipping dates several times a week. As of right now I am only a few orders away from shutting down orders guaranteed for Christmas delivery. This will change as orders are completely. I am stitching extra hours to get ahead at the moment :) If you have any questions or would like a shipping date estimate please let me know.

I love to crochet, as you can tell while browsing my shop! Most everything you see can be customized into the size and color of your choice. Looking for something you don't see? Send me a message with details about what you are looking for. I love crocheting new things and making custom pieces!

You will also find handmade wood items made by some of my family members.

If you have any questions about the items I have listed please don't hesitate to ask!

rewards4u

Contact shop owner

rewards4u

Updates

It's not too early to start your Christmas shopping!

Tagged in this photo

Halloween and Christmas orders have started coming in. I'm having an early bird special. Use coupon code SUMMER16 for 15% off and get a jump start on your holiday shopping!

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Just added this adorable set oerfect for the smallest little fisherman in your house ;)
View all 6 updates

Shop policies

Last updated on April 29, 2016
Welcome to our shop!!! We have a little bit of everything and you never know for sure what you might find!
My current processing time for custom orders is listed for each item. If you need an item before the given process date please contact me before placing your order.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
If you decide to cancel a custom order, 25% of the total order wil be withheld from of the refund. Many times I purchase the yarn within 24 hours of receiving the order.
Shipping
I make every effort to ship items within the given time frame given at the time of purchase of your item. If I feel there is a chance I might be late. I will contact you immediately.

I highly recommend choosing Priority shipping. It includes insurance and tracking. If you do not choose Priority Mail I can not take responsibility for delayed delivery or packages lost after they have shipping.
Refunds and Exchanges
REFUNDS AND EXCHANGES:

I make every effort to provide detailed descriptions of each item. If you are purchasing one of our handmade boxes please measure the item you plan to place inside it and make sure it will fit before your purchase the box. If you are not satisfied with the item for some reason, please notify me within 3 days of receiving the item, and I will gladly work with you to return your item. Custom orders are not eligible for refunds.

25% of the total order will be withheld from the cancellation of custom made and made to order items to cover the cost of materials.

If for some reason we agree to return your item shipping charges and fees associated with your purchase are not refundable (includes forward and return shipping cost). Please return your item using delivery confirmation. I can not refund or exchange if the parcel is lost or returned to the wrong address. I will process the refund as soon as item is received in original condition.

All of my items shipped within the USA ship with delivery confirmation and insurance. If your item is damaged during delivery please let me know and send me photos.

International buyers:
I use First-Class Package International Service™ (FCPIS™) through the United States Post Office. Due to the unreliability of overseas post offices I do not accept returns unless the item is broken. You have only two weeks, fourteen days, to notify me that you are returning the item. The buyer is responsible for return postage. If we agree to a return I will issue the refund within 14 days of receiving the item.

All Customs Policies are the buyers’ responsibility per perspective Country. Delivery time varies by destination.

My International Customers:
Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. I have no way of calculating how much these fees would be, should they occur, and my shop is not responsible for those charges. For any additional information refer to your local customs agency. These fees are the responsibility of the buyer. INTERNATIONAL CUSTOMERS, I DO NOT MARK AS GIFT as this is illegal and I could be fined.
Additional policies and FAQs
DESCRIPTIONS/MEASUREMENTS:
I try to be very accurate with all of the measurements in my descriptions. Please read all descriptions, details, and measurements before making your purchase. If you are purchasing one of our handmade boxes please measure the item you plan to place inside it and make sure it will fit before your purchase the box. You may contact me with questions about a box's measurements. If I have a similar item I would be more then happy to take a picture of it in the box for you to see before placing your order.

FEEDBACK:
I strive to earn only positive feedback. If for some reason you are not happy with an item that you have ordered please contact me before leaving negative feedback. We will work together to correct the problem.