Reya

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Reya

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Shop policies

Last updated on February 4, 2011
- Hi and welcome. This store revolves around my handmade goods. They may include felt, paper, canvas, fabric or ceramics at any given time.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
- All sales are final. I unfortunately cannot be held responsible for any damaged or lost goods. Insurance can always be added to the shipping costs, but this can prove to be pricey. I do take extra care to wrap up fragile items to make sure it reaches you safely. If you do feel like you have a personal vendetta with your mailman, or your package delivery guy always tends to toss things at you, please consider the insurance option!
However, happy customers are a priority, and will do my best to work out any problems if they occur.
Payment
- I accept Paypal and credit card. Dutch customers can contact me if they prefer to pay via bank transaction.
- Orders will not ship until payment has been made in full. If after a week you do not complete your order with a payment, your order will be cancelled and negative feedback may be submitted unless other arrangements have been made.
Shipping
- Combined shipping is available. Just let me know before you place your orders, and I'll calculate it for you. The Dutch Postal company calculates the shipping by weight, so it's difficult for me to give an accurate combined shipping option beforehand.

- I try my hardest to be environmentally friendly, and will re-use boxes and bubble wrap whenever possible. This also cuts down on the total item price. The bubble envelopes and foam chips are always new.

- Items shipped priority to U.S.A. and anywhere else outside of Europe usually take 5-8 working days to arrive. It usually takes a parcel 3-4 working days to arrive within Europe, and shipments within Holland will almost certainly arrive the next working day. Goods which are sent using the standard service may take up to 10 weeks (as given by the Dutch postal company's website) to arrive.
Additional policies and FAQs
- Custom orders? I love em!