I offer refunds on the original purchase price minus shipping if the items are returned within 10 days in their original condition. Buyer is responsible for return shipping.
I accept Paypal & Etsy Direct Checkout as payment for transactions. All items need to be paid for within 5 days. I do understand things come up though, if you can't pay within the 5 days just convo me and let me know :) If I haven't heard from you, there is no answer to my convo & no payment has been received items will be cancelled.
I ship in --3 business days usually & add tracking information to all packages.