Agnesetanouk

Locally sourced antique and vintage items for the home

Limoges, France · 675 Sales

Agnesetanouk

Locally sourced antique and vintage items for the home

Limoges, France 675 Sales On Etsy since 2010

5 out of 5 stars
(328)
Agnes et Anouk

Contact shop owner

Agnes et Anouk

View all 267 items

Reviews

Average item review
5 out of 5 stars
(328)
Emma-Jane Gaull

Emma-Jane Gaull on Jun 17, 2018

5 out of 5 stars

Beautiful, milk glass hurricane lamps - excellently packaged & received super fast all the way to Australia! Very happy with my purchase & service. Many thanks.

View all 328 reviews

About

Shop members

  • Andrea

    Owner

    Mum of three. Living in the French countryside with our two dogs and five chickens. Currently renovating an old French house perfect for our family. Combine all this with my love of pre-loved homewares and furniture - life is busy, happy and full!

Shop policies

Last updated on April 16, 2018
Welcome to our shop! All our items are sourced locally in Central France, being a fantastic location to discover items within a large radius of our shop. We hope you like what you see. X

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
We sell antique and vintage items which by their very nature show signs of wear and carry imperfections from their many years of use in a previous life. We do our best to describe and photograph our objects as accurately as possible. We will be happy to send more photos on request. We love what we find and sell but we are not antique or art experts. We will respond to any queries about an article as quickly as possible.

If you are not satisfied, we can refund only upon return for items within 14 days of receipt. We will refund you via Paypal, minus the cost of shipping. Cost of shipping is non refundable.

We take great care in packaging our items ensuring they are well protected in transit. Please contact us should there be any problems caused by factors out of our control. Parcels are insured against damage upon receipt at the buyers address and accompanied with photos of the damage.

We great appreciate good reviews and feedback. However should there be any problems, please contact us before leaving negative feedback. We endeavor to help with any issues with your order.
Payment
We accept all major Credit Cards via Paypal, which allows for Debit and Credit Card payments without a Paypal account. Paypal is a safe and secure method of payment.

Your purchase will be posted within 3-5 working days.. Please pay immediately or please email me to advise when you can send the payment. Thank you.

Please ensure Etsy has your correct address.
Shipping
We ship worldwide once a week each Tuesday.

Items are shipped via the French priority option which can take 2-6 weeks outside of Europe. We say 6 weeks to be on the safe side. It’s usually 2/3 weeks. Within Europe parcels take 3-14 days.

We will post items with a value of 200 euros or more with insurance.

If you require your item to be shipped with insurance please contact us.

PACKAGING:
All our items are wrapped and packages with the upmost care. We use recycled boxes and packaging to cut down on costs and to do our bit for the enviroment. We also use biodegradeable clean straw which can be easily composted. Reducing our use of plastic is very important to use!

COMBINED SHIPPING
We combine shipping for multiple purchases. Please contact us for a final price.

Any customs duties and taxes are the buyer's responsibility.