Rhubarbhillcrafts

Bespoke, handmade gifts, decor and jewellery

Dorchester, United Kingdom · 22 Sales

Rhubarbhillcrafts

Bespoke, handmade gifts, decor and jewellery

Dorchester, United Kingdom 22 Sales On Etsy since 2015

5 out of 5 stars
(12)

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Jenny Welham

Contact shop owner

Jenny Welham

Reviews

Average item review
5 out of 5 stars
(12)
Lynsey Warren

Lynsey Warren on Jul 22, 2017

5 out of 5 stars

I was so happy with the cloud I purchased! It is a gorgeous handmade item and it was beautifully packaged. It is perfect to hang in my craftroom. Thank you so much 😊 x

Sadie Mansfield

Sadie Mansfield on Jun 14, 2017

5 out of 5 stars

Oh My another Gorgeous make from Jenny!!! Perfect as usual, packaging gorgeous, service top quality. Thank you again :) I now have the Fox, two Llamas, a Cactus and a pear :)

Sadie Mansfield

Sadie Mansfield on May 27, 2017

5 out of 5 stars

Gorgeous as always!! I now have two Llamas, a Cactus and a Fox. Love love the quality and care Jenny puts into these makes, discovered this wonderful lady on Instagram and sure glad I did :)

View all 12 reviews

About

Rhubarb Hill Crafts is run from beautiful rural Dorset and grew from my passion of crafting, polymer clay and BUTTONS💕
I design and make unique gifts, jewellery and decor.
I really love designing and making really bespoke makes especially for special occasions, new home, new baby, weddings etc.
I can also personalise many of my makes with a name or mum, aunty etc. So please contact me if you would like to discuss a bespoke design or to have an item personalised.

Local

Find Rhubarbhillcrafts at the following upcoming market!

  • Etsy Made Local - Dorset Team Christmas Fair 2017 - Wimborne
    Allendale Centre
    Hanham Road
    WIMBORNE MINSTER, DORSET

    Dec 2–3

    Dorset Team Christmas Fair 2017 - Wimborne Saturday 2nd December and Sunday 3rd December Wimborne Allendale Centre 10am - 4pm FREE ENTRY Over 60 local Etsy sellers will be selling their wares at the market over the course of the two days selling handmade and vintage items as well as craft supplies. For more information on the event please see our Facebook event page which is linked below. Hope to see you there!

Shop policies

Last updated on February 28, 2016
Welcome to Rhubarb Hill Crafts. At Rhubarb Hill Crafts you will find bespoke, unique, handmade polymer clay items. I make jewellery, decor and gifts and my items can be made in many different colours. Most items are also able to be personalised with a name or mum, aunty etc. Please do not hesitate to contact me if you have any questions or queries.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
I accept all major credit and debit cards including Visa, Master card and Switch via PayPal. On the order you must provide me with your exact billing address and telephone number – the address and phone number your credit card bank has on file for you. I ONLY ship to addresses provided to me through PayPal/Etsy. Alternative addresses provided through a different manner will not be used for shipping as this invalidates the protection PayPal provide. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorisation of your credit card has been properly received.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account."

I will send packaged items once payment has cleared.
Please contact me if you are having any problems with payment.
Shipping
All orders will be posted within 2 -4 working days of your order on receipt of payment, unless it is a custom order. Please be aware that some custom orders will take up to 14 days for dispatch due to creation time.

UK DELIVERIES:

All UK deliveries are sent by 2nd class via Royal Mail. Ready made items will be posted with 2 business days. For larger Personalised or OOAK items these will be shipped via "tracked and signed for" in order to ensure delivery as these are difficult to recreate.

We also offer a tracked delivery option for a small extra charge in order to ensure you receive your order on time as we have no control of the item once it has been posted. Please choose this option at time of placing your order.

INTERNATIONAL DELIVERIES:

Most international deliveries are sent using Royal Mail Standard Delivery and should reach you within 3 - 5 working days of postage.

OOAK or larger personalised makes will be sent by "Tracked and Signed For" in order to ensure delivery on time as these are difficult to recreate.

We also recommend you choose "Tracked and Signed For" delivery option at time of order to ensure you receive your order.

In the event that your items is not delivered we will do our up most to recover your parcel although this cannot be guaranteed. Due to Royal Mail delivery policies this may take a significant amount of time. Where possible we will try to create your order again although this is not always possible for one of a kind makes.
If your item has become damaged during transit we will need photographic evidence of the damage to submit a claim to the postal service.
Refunds and Exchanges
Rhubarb Hill Crafts agrees that the buyer has a right to terminate the contract and return the item even if the item is not faulty in any way (this is the consumer's right in UK law). They have the right to do this up to seven days after receipt of the items and a refund will be made within thirty days.

Please be aware that this does not apply to custom orders, personalised or bespoke products. The buyer pays for the cost of return postage. The buyer must inform Rhubarb Hill Crafts if they wish to cancel the order and they must do this in writing (email is sufficient).