Accepted payment methods
Returns and exchanges
Returns are accepted within 30 days, as long as the product is in new, working condition. The customer will cover the cost of return shipping. You will be refunded the cost of your purchase, less shipping.
Please get authorization from us prior to returning the item. If the item is returned damaged, we will contact you to work out a solution.
If a return is requested outside of the 30 day window we may still be able to work with you, please contact us.
Custom orders are returnable for store credit.
We offer a 3 month warranty on our products, as long as there are no signs of misuse, we will repair or fully replace your dock. If you have a problem outside of the 3 month window, there is still help available, typically we can fix your item for a small fee.
We will accept a cancellation and refund your purchase, unless the item has already shipped.
- USPS Priority Mail : 1-3 days in the US.
- FedEx Ground : 1-5 days in the US. (6+ days to rural Alaska)
- International : FedEx Int 2-5 days to most international locations.
Expedited shipping is available upon request at extra cost. Please contact us.
We ship internationally. Buyer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by a country for importing consumer goods.
Additional policies and FAQs
--Are your chargers compatible with my case?
Yes! But you have to let us know if you have a medium, thick, or extra thick case in the notes to seller upon checkout. We test our chargers with a thin case to be sure it connects. Some cases (for example: Otterbox), do not have enough space at the bottom for the phone to charge with the case on. Please leave instructions about your case in the notes to seller at checkout.
--Does this charge my iPhone 5 or 6?
Yes. You can choose a 30 pin (all older models of iPhone), or Lightning cable for iPhone 5/6/6+ (compatible with all models of iPhone 5 and 6).
--Does this charge my iPad?
The iPhone booksi® does not. We do make booksi for iPad, but the standard iPhone docks should NOT be used with your iPad. Although the cable is the same, the iPad needs support behind. Check out the iPad dock section, or contact us for a custom request!
--How long is the cable?
Standard cable length is 3.5 ft. A bit of that length is "eaten up" by the book.
--Can I still read the book?
The books are sealed lightly to provide stability to the dock. Your charging cable has replaced a section of the pages, which have been removed. Don't attempt to open it, as this will compromise it's stability, and it'll make for some pretty choppy plot and dialogue. :)
--Don't you think it's shameful to destroy books?
It was our love of books that inspired us to create these. We want them to be displayed and put to use. Many, many books are obsolete and discarded. This isn't going to stop, it's going to increase. And, beautiful new books should not sit on a warehouse shelf, or be pulped. They should be seen every day, they should remind and inspire you. We never use books that have significant rare antiquarian value, as we feel those ought to be preserved. We find our vintage books in libraries, garage sales, street vendors, thrift stores, used book stores, craigslist, other people's attics, garages, and closets. We started this because we were accumulating what we'll nicely call an "overly excessive" collection of books. What we hope to do is: 1. Recycle, and 2. Keep books and great authors at the forefront, in your home and in your thoughts. We'd like you to see your booksi dock in the morning, and be reminded that you really did want to get around to reading Oliver Twist.
We test products for durability and safety. However, due to the electrical nature of some of the items sold, PLEASE use caution and common sense when using them. Please do not leave any electrical parts on or running indefinitely, as it is a hazard, and we will not be held responsible for any damage caused by misuse or neglect. And, of course, be careful when inserting or removing your device, and USE BOTH HANDS, one on the device, and one on the book. All iPhone, iPod and iPad charging docks are created to work with current and past models of the devices. We make no guarantee in regards to their functionality with future iPhone, iPod and iPad, or other products.