RichwoodCreations

Personalized, Functional & Decorative Wood Products

Kidron, Ohio · 5744 Sales

RichwoodCreations

Personalized, Functional & Decorative Wood Products

Kidron, Ohio 5744 Sales On Etsy since 2012

5 out of 5 stars
(907)

RichwoodCreations is taking a short break

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Note from shop owner We are changing management and our product offerings. We will be reopening in a couple weeks. Thank you for your patience.

Note from shop owner

Last updated on Jun 5, 2018

We are changing management and our product offerings. We will be reopening in a couple weeks. Thank you for your patience.

richwoodcreations

Contact shop owner

richwoodcreations

Reviews

Average item review
5 out of 5 stars
(907)
krkernes

krkernes on May 3, 2018

5 out of 5 stars

Richwood Creations did a custom order for me using an EPS file of a custom monogram. It turned out BEAUTIFULLY and they were delightful to work with.

murphy481

murphy481 on May 3, 2018

5 out of 5 stars

The trays are well made and I can, and have, un-nested when I needed more tray space on my ottoman.

View all 907 reviews

About

More Than Just A Custom Creation

Richwood Creations is far more than just a line of high-end wood products and rustic home decor. With the support, generosity, inspiration and creativity of many wonderful people, Richwood Creations was founded in the summer of 2012 in an effort to create and provide local employment and fund Young Life Ministry in Central Appalachia.

In 2018, Richwood Creations underwent a change in management and was reopened in Kidron, Ohio in Amish Country. We maintained the founder's original cause by continuing to give a portion of each sale to help the Young Life ministries. We hope to continue the great legacy begun by those who built Richwood Creations into what it is today.

Each piece of wood is hand selected for every order. After perfecting our customer's design, personalized orders are engraved onto the wood through a unique laser process, we then package it with care and send it on its way! From start to finish, we prioritize meticulous attention to detail and a handmade authenticity.

Shop members

  • Rick Kasler

    Assistant Manager, Customer Service

    Rick has worked with us in production, and more recently in the office as an Assistant Manager and Purchaser. Rick is helping us organize and process your orders.

  • Steve Gerber

    Owner, Manager

    Steve Gerber took over Richwood creations in 2018 and has over 30 years of experience in the wood business. He graduated from Ohio State University in Construction and loves woodworking like his father and grandfather.

  • Ana Gerber

    Shipper, Quality Control, Laser Operator / Designer

    Ana Gerber currently works in quality control, assembly and packaging. She has worked in the wood business for over 20 years in a wide variety of positions.

  • Lucinda Lucas

    Marketer, Manager

    Lucinda managed Richwood Creations since 2016 until its transition in 2018. She graduated from West Virginia University with a BS in Accounting.

  • Brandon Bailes

    Laser Operator, Designer

    Brandon worked with Richwood Creations since 2012. Creating designs is his specialty.

  • Anthony Scott

    Wood Shop, Designer

    Anthony was employed by Richwood Creations since 2013. He is talented in the products he creates.

Production partners

  • Gerber Lumber and Hardware

    Kidron, OH

    Gerber Lumber and Hardware is a retail dealer of building materials and unique builder's hardware. Richwood Creations depends on Gerber Lumber and Hardware for its accessories.

  • Gerber Wood Products

    Kidron, OH

    Gerber Wood Products has been in the millwork business since the 1950's and works in conjunction with Richwood Creations to produce the wood products sold through Richwood Creations. We share the same facility and operate hand in hand with each other.

Shop policies

Last updated on June 10, 2018
Thanks for stopping by Richwood Creations! We look forward to working with you and appreciate your support of both the handmade industry as well as our Young Life ministries cause. To ensure an easy and satisfying experience with Richwood Creations, please read over our policies before purchasing! Feel free to contact us with any questions.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Custom items are not returnable. We do our best to visually represent and accurately describe each of our pieces in our shop. Because wood is a product of nature, each piece is unique and may vary, so each purchase is final. Due to the nature of laser-engraving, designs are permanent and cannot be altered. If you wish to cancel your custom order, contact us immediately and we will refund your purchase if not yet engraved.

A refund on non-custom items will only be issued if there is an obvious discrepancy between the product you received and the photograph or description we provided. In that case, the entire product will need to be returned to us at the buyer's expense before we issue the money back.

If you are not sure how your specific information would look laid out in one of our templates, we would be happy to send a sample PDF document showing you how it will be arranged. We do not offer samples of coasters or other similar items engraved on the wood.
Payment
We currently accept Paypal as well as credit cards, and Etsy's gift cards!

We ship our items out only after a listing has been purchased. For custom items, a listing must also be purchased before we design or create your product.
Shipping
We typically ship via USPS but may occasionally send smaller and less fragile items or international shipments via FedEx or UPS. Rush shipping is available upon request and for an additional fee. We will typically insure our fragile items, and if anything is damaged en route to you we will be sure to remedy the situation! We currently ship worldwide; convo us with any questions!

International Shipment Disclaimer: Customs duties, taxes and processing fees may be incurred, depending on the country the product is shipping to. When this happens, the buyer will be asked to pay this cost before receiving their parcel.
Additional policies and FAQs
Our current lead time for most products is 10 days before shipping. Our current lead time for serving trays is two weeks before shipping. Domestic shipping is an additional two to three business days.

Feel free to contact us with custom orders, product ideas, and special requests!

We are also open to providing wholesale orders at reduced pricing.