GerberWoodProducts

Innovator of wood beauty and design since 1901.

Kidron, Ohio

GerberWoodProducts is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

GerberWoodProducts is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on December 16, 2019
Thanks for visiting Gerber Wood Products! We look forward to working with you and appreciate your support of both the handmade industry. A portion of our home decor items also goes to support Young Life ministry. To ensure an easy and satisfying experience with our company, please read over our policies before purchasing! Feel free to contact us with any questions.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Custom items are not returnable. We do our best to visually represent and accurately describe each of our pieces in our shop. Because wood is a product of nature, each piece is unique and may vary, so each purchase is final. Due to the nature of laser-engraving, designs are permanent and cannot be altered. If you wish to cancel your custom order, contact us immediately and we will refund your purchase if not yet engraved.

A refund on non-custom items will only be issued if there is an obvious discrepancy between the product you received and the photograph or description we provided. In that case, the entire product will need to be returned to us at the buyer's expense before we issue the money back.
Payment
We accept Paypal as well as most credit cards and Etsy's gift cards!

We ship our items out only after a listing has been purchased. For custom items, a listing must also be purchased before we design or create your product.
Shipping
We typically ship via USPS but may occasionally send smaller and less fragile items or international shipments via FedEx or UPS. Rush shipping is available upon request and for an additional fee. We will typically insure our fragile items, and if anything is damaged en route to you we will be sure to remedy the situation! We currently ship worldwide. Write us with any questions!

International Shipment Disclaimer: Customs duties, taxes and processing fees may be incurred, depending on the country the product is shipping to. When this happens, the buyer will be asked to pay this cost before receiving their parcel.
Additional policies and FAQs
Our current lead time for most products is 1-3 business days before shipping. Domestic shipping is an additional two to three business days.

Feel free to contact us with new product ideas or volume order requests!
We may provide discounted pricing for large volume orders.