GerberWoodProducts

Innovator of wood beauty and design since 1901.

Kidron, Ohio On Etsy since 2012

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Buyers bought gifts from this shop and gave them 5-star reviews!

GerberWoodProducts

Innovator of wood beauty and design since 1901.

Kidron, Ohio | 5,875 Sales

GerberWoodProducts is taking a short break

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Note from shop owner We are on vacation but will be returning soon. Thanks for your continued business. We look forward to serving you again soon.

Note from shop owner

Last updated on Feb 18, 2020

We are on vacation but will be returning soon. Thanks for your continued business. We look forward to serving you again soon.

Steve Gerber

Contact shop owner

Steve Gerber

Reviews

Average item review
5 out of 5 stars
(932)
See reviews that mention:
quality 180 shipping 162 customer service 122

About GerberWoodProducts

Sales 5,875
On Etsy since 2012

Gerber Wood Products purchases Richwood Creations of West Virginia. June, 2018.

Gerber Wood Products is a third generation, family owned hardwood component manufacturer founded in 1901. Our business serves a wide variety of industries and has a diverse product range. We are located in scenic Kidron, Ohio, a village with a distinct Swiss influence located on the edge of the rolling hills of Amish Country.

Gerber Wood Products had the opportunity to purchase Richwood Creations in 2018 which specialized in e-commerce sales of laser personalized wooden home decor. Founded in the summer of 2012, Richwood Creations was established in an effort to create jobs for local youth and help fund the Young Life ministry in Central Appalachia.

Now united, we continue to strive to provide a high level of product quality and exceptional service. We purchase the highest grade hardwoods available from the Appalachian region to make heirloom quality products your family can treasure for generations.

Shop members

  • Steve Gerber

    Owner, Manager

    Steve Gerber has managed Gerber Wood Products since 1997 and has over 30 years of experience in the wood business. He graduated from Ohio State University in Construction and loves woodworking like his father and grandfather.

  • Ana Gerber

    Shipper, Quality Control, Laser Operator

    Ana Gerber currently works in quality control, assembly and packaging. She has worked in the wood business for over 20 years in a wide variety of positions.

  • Rick Kasler

    Assistant Manager, Customer Service

    Rick Kasler has worked with us in production, and more recently in the office as an Assistant Manager and Purchaser. Rick is helping us organize and process your orders in a timely fashion.

  • Derek Thompson

    Designer, Programmer

    Derek Thompson helps Gerber Wood Products by designing, drawing and programming our equipment. Derek is good with any IT related issues and enjoys creating our customers' artistic designs.

  • Dave Heinzeroth

    Designer, Programmer

    Dave Heinzeroth is the newest addition to our CNC routing and programming department. Dave is a master woodworker and returned to work with us after temporarily moving out of state. He is trained and skilled in fine furniture manufacturing.

Production partners

  • Gerber Lumber & Hardware

    Kidron, OH

    Gerber Lumber and Hardware is a retail dealer of building materials and unique builder's hardware. Gerber Wood Products depends on Gerber Lumber and Hardware for its accessories.

Shop policies

Last updated on December 16, 2019
Thanks for visiting Gerber Wood Products! We look forward to working with you and appreciate your support of both the handmade industry. A portion of our home decor items also goes to support Young Life ministry. To ensure an easy and satisfying experience with our company, please read over our policies before purchasing! Feel free to contact us with any questions.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Custom items are not returnable. We do our best to visually represent and accurately describe each of our pieces in our shop. Because wood is a product of nature, each piece is unique and may vary, so each purchase is final. Due to the nature of laser-engraving, designs are permanent and cannot be altered. If you wish to cancel your custom order, contact us immediately and we will refund your purchase if not yet engraved.

A refund on non-custom items will only be issued if there is an obvious discrepancy between the product you received and the photograph or description we provided. In that case, the entire product will need to be returned to us at the buyer's expense before we issue the money back.
Payment
We accept Paypal as well as most credit cards and Etsy's gift cards!

We ship our items out only after a listing has been purchased. For custom items, a listing must also be purchased before we design or create your product.
Shipping
We typically ship via USPS but may occasionally send smaller and less fragile items or international shipments via FedEx or UPS. Rush shipping is available upon request and for an additional fee. We will typically insure our fragile items, and if anything is damaged en route to you we will be sure to remedy the situation! We currently ship worldwide. Write us with any questions!

International Shipment Disclaimer: Customs duties, taxes and processing fees may be incurred, depending on the country the product is shipping to. When this happens, the buyer will be asked to pay this cost before receiving their parcel.
Additional policies and FAQs
Our current lead time for most products is 1-3 business days before shipping. Domestic shipping is an additional two to three business days.

Feel free to contact us with new product ideas or volume order requests!
We may provide discounted pricing for large volume orders.