mmvolding on Mar 1, 2014
did NOT disclose in listing that the leather/fur along both sleeves and all along hem is dry/cracked broken falling apart. this is NOT useable in this condition. dishonest seller.
Kristy responded on Mar 2, 2014
Leather/Fur was NOT cracked when sent to buyer. Listing read that there was some aging/drying on some of the leather. Buyer waited a month to make decision and is just now sending back after the winter season.
Accepted payment methods
Refunds and Exchanges
- Please measure for a proper fit before you buy. All measurements are taken lying flat, & doubled where necessary, please leave room for movement! If you need more measurements than I have provided, please ask before placing an order.
- If an item absolutely does not work for you then you are welcome to return it for store credit, as long as you are willing to ship the item back and you must notify me within 3 days of receiving the item. I want you to be pleased with your purchase! You will be issued a credit as soon as I receive the exchanged item.
-Refunds: Refunds will only be given if an item has been grossly misrepresented, or if a significant flaw was overlooked. If this is the case, please email me immediately. Refunds MUST be requested and returned within 5 days, no exceptions.
-Etsy will not allow me to cancel a sale for a returned item so all returns will incur a 3.5% restocking fee.
- If a return is accepted, the items must be returned clean, and in the same condition they were sent out before I can issue a store credit. Shipping is non-refundable.