RinartsAtelier

Handmade Luxury Leather Goods

Amsterdam, The Netherlands On Etsy since 2011

RinartsAtelier

Handmade Luxury Leather Goods

Amsterdam, The Netherlands | 1,540 Sales

Shop owner

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Reviews

Average item review
5 out of 5 stars
(580)
See reviews that mention:
quality 142 shipping 122 customer service 85

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About RinartsAtelier

Sales 1,540
On Etsy since 2011
Video summary: Hand printing with hot foil and my letterpress

My hobby as a small business

I have a degree in medicine and worked as a physician for several years and later many years as a manager in a public health organization.

As long as I can remember, I made my own clothes or customised clothes I bought. In later years, besides a busy day job as a manager/physician, I enjoyed to continue this.
Although I also followed courses in Art and Architecture (I still do), sewing always has been my favourite hobby.

A few years ago, I started to design and sew leather purses, clutches, and small bags as presents for friends and family.
I took several courses in leather working to improve my skills and decorated a small studio in my home.

I have a passion for designing the different. I am inspired by art, architecture and simplicity in design. I love to work with different kinds of leather and often combine contrasting colours to make my products more exciting and surprising. The leather bags and accessories I create are hand carved, unique or made in a very limited series.

All products are made from handpicked samples of European leather and eco-tanned and eco-dyed whenever possible. Besides that I also use overproduced leather from the best European tanneries to avoid wastage.

I care deeply about quality, therefore all my products are made with attention to detail.

My studio is smoke and pet free.

Thank you for visiting!

Shop members

  • Rina

    Owner, Maker, Designer, Love To Do Everything Myself: The Photography, Creating Gift Bags

    Communicate With My Customers

Shop policies

Last updated on October 29, 2019
"Everybody loves a little luxury"

Rinarts likes to give that little luxury to you with her products.

All leather products I create are one of a kind products, or made in a very limited series. All products are made of handpicked samples of leather or small pieces that remain after making Rinarts’ bags.
For Rinarts’s bags, please visit www.rinarts.etsy.com

Each product is to be special, unique in design, kind of leather, texture, colour, or lining.

I hope you appreciate my handcrafted items and have a great time looking through my shop.

You can also visit my website for more pictures and information: www.rinarts.nl

Thank you for visiting!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
RETURNS AND REFUND
I take pride in the quality and craftsmanship of all my products, and my goal is that you are completely satisfied with your purchase.
I do my best to photograph and describe my products accurately.
Feel free to ask me for extra details or pictures before you order.

If for some reason you like to return or exchange your item, contact me within 14 days following delivery for return authorization and instructions.

Products must be sent back in unused and undamaged condition with the original packaging. All returns must be made within 5 days following authorization. The item is the responsibility of the buyer until I receive it. I will refund your money, or exchange it for another item , once your package is received in good condition.

Please note: If a customer likes to exchange the item for another, please note that the customer has to pay for the extra shipping costs.

Link to EU policies on return items
www.etsy.com/legal/policy/eu-directive-on-consumer-rights/242644519829

Important for INTERNATIONAL buyers: you have to pay the customs fee the seller has to pay when the package comes back. Otherwise the returned goods can not be accepted

SALE ITEMS, SPECIAL OFFERS and CUSTOM ORDERS / PERSONALIZED ORDERS
These orders are not returnable.
Payment
Secure options
Direct checkout via Etsy, Etsy Gift Cards and iDeal (NL customers)
Paypal ( you can pay with your credit card via Paypal)
Shipping
SHIPPING:

READY for SHIPPING:
Items in my shop will be sent within 1-3 working days after payment is received.
Customised items take longer; production time wil be notified in the custom listing)
All orders are hand packed by me with care and attention.
All my items will be sent gift wrapped.

SHIPPING ADDRESS
I will send to the address of your ETSY ADDRESS.
If the address is not correct or incomplete, I am not responsible and cannot refund for your order due to this.
If you like your item to be send to ANOTHER address, please send me a separate convo and make sure you get a confirmation.

PO-BOXES / working address / universities (and campus)
If you like to send your package to a P.O. box /working address, university, etc please note that shipping will be only WITH TRACKING.

EXPECTED SHIPPING TIMES:
EU Countries:
3-5 business days : e.g. Germany, France, Belgium, United Kingdom
Non-EU Countries :
5-12 days; e.g. Turkey
Outside Europe :
9-12 business days, e.g. US, Australia, Asia, Canada
Delays in customs are possible and also can depend on your local postal service.

NOTE for USA/Canada/Australia buyers : sometimes it takes up to 3-6 weeks, due to custom security checks!

LOST OR DAMAGED:
I am not responsible for lost or damaged mail item if sent without tracking, however I will always try to solve any problems occurring during the ordering & shipping process.
I try to avoid this by providing suitable packaging and offering tracking for your package (see option when checking out)

CUSTOMS FEES and TAXES
Please note that buyers will be responsible for any customs duties or fees.
Additional policies and FAQs
MY PHOTOGRAPHS
I have done my best to photograph my work as accurately as possible. Please be aware that colors may appear differently on different monitors. And I do try to describe colors as accurately as possible in the descriptions.
Refer to the item descriptions for additional color information.


THE LEATHER
Please note that as leather is a natural material, occasionally there will be peculiarities - this is not a flaw, but adds to the character of each piece.
Some of these pieces may have tannery markings or similar on the reverse (suede side) such as stamping, cuts or labels. I will try to show this in the images where it affects the front 'smooth' side.


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I love to receive feedback.

But please don't leave a neutral or negative feedback, without giving me the chance to resolve any problem you may have.

So please convo me first if for some reason your are not satisfied.
I would really appreciate this.

THANK YOU!


Feel free to contact me anytime

Suggestions, custom orders, questions are always welcome!!

More information

Last updated on Sep 23, 2019
Frequently asked questions
Will my parcel be sent with tracking?

Many small items will be shipped standard WITHOUT tracking. Most items can be upgraded with tracking when checking out.
Some luxury items will be sent with tracking; this will be noted in the description of the listing.

Can my parcel be sent to my working address (Office, factory, University, etc)?

That is possible, BUT in case of large companies, such as a factory, shop in a Shopping Center or University (also a Campus) due to higher risk of losing your parcel in between departments, I only ship WITH TRACKING.

You can upgrade your item with tracking when checking out.
If you forgot to upgrade, I will contact you.

Can I use my coupon code on all items in the shop ?

Coupon codes can be used on almost all items, but there are some exceptions.
The coupon codes are not applicable on:
Custom made items, SALE items / special offers with reduced prices, items that are exchanged

If you are not sure coupon code is applicable to your order please contact me beforehand.

Can you gift wrap my item?

My policy is: buying on the internet is buying a present for yourself
So I gift wrap all my items for free. It depends on the size and shape of the item how I wrap it.
If you have a special request (such as a name tag or a small note) or you like to send the purchased item to the receiver directly, please contact me first. Because certain packaging can increase the shipping costs.

Can I return or exchange my item?

If you like to return or exchange your item, contact me within 14 days following delivery for return authorization and instructions.All returns must be made within 5 days following authorization

Products must be sent back in unused and undamaged condition with the original packaging under same shipping condition.
The item is the responsibility of the buyer until I receive it.

I will refund your money, or exchange it for another item, once your package is received in good condition.

If a customer likes to exchange the item for another, please note that the customer has to pay for the extra shipping costs.

SALE items, CUSTOM orders and PERSONALISED items are NOT returnable.

Please read my policies about this subject